Eaton’s Critical Power and Digital Infrastructure division is currently seeking an Order Fulfillment Project Specialist to join our team. This position is based in Raleigh, NC. As an Order Fulfillment Project Specialist, you will influence, coordinate, and monitor the Critical Power Systems (CPS) assigned order backlog on behalf of the customer. This will require working cross-functionally to remove roadblocks, coordinate special requirements, align priorities, and communicate regularly to ensure successful execution until final shipment. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It is where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Essential Responsibilities: Influence CPS commitments and monitor schedule attainment of UPS, Batteries, Switchboards, and Accessories on behalf of the customer. Act as point of contact in representing Raleigh CPS manufacturing with customers, sales, customer service, and project management. Disseminate questions to engineering or plant resources for timely resolution. Protect the reputation of Eaton and CPS in all communications. Participate in shipping tool reviews and production tier meetings to relay priorities and track assigned backlog order progression. Monitor delays or risks to external commitments and act proactively to influence improvement or communicate AWSD. Participate and eventually lead cross-functional ’72 hr’ reviews with engineering team(s), customer service, supply chain, operations, and systems test to ensure accurate commitments to customers for engineered to order (ETO) solutions. Monitor project milestones through engineering and operations. Collaborate with drop ship scheduling to meet requested project timelines. Calibrate regularly with supply chain and operations to understand current backlog and necessary lead-times due to material availability or general capacity. Work proactively to remove roadblocks and mitigate risks after order entry through order release and final logistics to avoid unnecessary delays for the customer. Support monthly revenue forecast mapping Develop strong relationships with primary points of contact in project management, product management, service, sales, engineering, and operations. Act with a customer first mindset Demonstrate capability of clear, concise, and balanced external communications to a range of audiences (especially customers). Communicate lessons learned for new and repeat orders alike. Qualifications Basic Qualifications: Bachelor's degree from an accredited institution. Minimum of two (2) years related experience in supply chain or operations. Must be legally authorized to work in the US without company sponsorship, now or in the future. No relocation is being offered for this role. All candidates considered must live within 50 miles of the Raleigh, NC facility. Active Duty Military Service member candidates are exempt from the geographical area limitation. Preferred Qualifications: SAP Experience. Experience in customer project management. Project management certification. Master’s Degree in Business, Supply Chain, or related field from an accredited institution. Previous experience in production scheduling in a Make to Order manufacturing environment. Position Criteria: Ability to demonstrate knowledge of ERP requirements and customer order processing. Basic understanding of bill of materials, product costing, order entry, and typical supply chain functions. Ability to demonstrate problem solving and analytical skills. Excellent interpersonal skills, including strong verbal and written communication skills. Ability to manage and develop a team. Ability to present data effectively to support recommendations regarding supply/demand plan. Ability to adjust work priorities to meet continuously changing schedules. Maintaining sense of urgency to customers’ requirements. Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Supply Chain / Logistics Region: North America – US/Puerto Rico Organization: CPDI OPS Operations Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: Yes, 10 % of the Time