We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world. Why you’ll love working for Siemens! Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world’s most significant problems – Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get rewards for them! Diversity and inclusivity focused. What will you do? The OM Specialist will review and process incoming orders, work with customer in the clean order process and internally through scheduling and production release. The OM Specialist will support the customer via telephone, e-mail, etc. This position will report to the Order Management Team Leader and will have no direct reports. Process incoming orders to verify all information required to complete clean order process Coordinates customer urgencies and claims with the multifunctional team starting with the scheduling and production release Collaborates with internal and external customers to meet requirement demands Drives the monthly production planning of the business with the multifunctional team Monitor, control and negotiate with customer the forecast accuracy Support the customer via telephone, e-mail, etc Analyzes the customer forecast and incoming orders Assists in the coordination of activities with other internal departments to meet customer needs. Identifies and resolves semi-complex problems and applies problem-solving skills in order to deal with most situations Active participation on SO&P meetings with customers What will you need to succeed? Bachelor in Administration, International Business, Engineering such as Industrial or related At least 2 years of experience in similar positions English Advanced (Conversational) MS Office (Excel) Tableau, PowerBI SAP is desirable Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law. Location: Santa Catarina, Nuevo León Organization: Smart Infrastructure Company: Siemens, S.A. de C.V. Experience Level: Experienced Professional Full / Part time: Full-time