Order center specialist
LenovoBratislava, svkUpdate time: September 26,2019
Job Description
#### Position Description:


Validate customer orders in accordance with Firm Order Policy requirements and
other business processes guidelines
 Process customer orders within the agreed Service Level Agreements in a
timely and accurate manner
 Manage stuck orders placed remotely
 Liaise with other Lenovo functions within Global Supply Chain and Sales
organisations to resolve any front-end issues preventing orders from being
loaded
 Understand various route-to-market, and customer specific requirements to
order processing and be able to apply this knowledge to order validation
 Ensure transactional billing accuracy
 Electronic filing of customer orders and supporting documentation
 Work as part of the team and be accountable for the team’s performance to
meet and exceed Key Performance Indicators

#### Position Requirements:


English at communicative level
 Computer literacy (MS Office)
 Demonstrated ability to work under pressure to meet the deadlines
 Strength in teamwork but being able to work /act independently as well
 Ability to prioritize, document and enable problem resolution
 Efficiency, accuracy and attention to detail
 Flexibility
 Good communication skills (written and spoken)

Base gross monthly salary 950 EUR + variable part

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