Bring your career aspirations to life with AIA!

To service customers by making outgoing calls to a list of people that the company provides in order to achieve the purpose of making the call from the company follow the company service standards.

• Making outgoing calls to a list of people that the company provides
• Produce call reports to track the productivities and key achievement from the call assigned
• Ability to convince or persuade client to achieve the call purpose or call KPI
• Follow service standard to meet service benchmark 
• Follow up customer call where necessary   . 
• Be able to handle the first level services on Customer Complaints. The investigations and further complain handling process will have to be escalated to the Client Servicing for proper management as per the company standards.
• Perform customer verification before providing customer information or process customer maintenance request 

• At all times use company provided systems and tools to ensure information security and integrity.
• Follow communication procedures, guidelines and policies
• Contribute to the process/service improvements by on the job experience and lessons learned 
• At all times use company provided systems and tools to ensure information security and integrity.
• Follow communication procedures, guidelines and policies

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.