Outlet Manager (All Day Dining)

Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

Hotel Overview:  

Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta will feature 380 spacious guestrooms and 108 Fairmont branded suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a1,200 square meter ballroom.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Ensures guests are well looked after, from the moment they arrive to the time they leave
• Enquires whether guests are satisfied throughout the meal.
• Offers attentive service to guests, adapting to any constraint
• Establishes good relations with guests, offering advice and fostering customer loyalty
• Promotes the F&B offer under his/her responsibility
• Organizes the work for the team, including the need to multi-skill in employees' job requirements
• Ensures information is properly passed on to the team (briefings and debriefings with the kitchen staff etc)
• Ensures the point of sale is prepared to a high standard
• Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations
• To check and evaluate the quality and speed of waiter service
• Ensures the equipment used remains in good condition

Your experience and skills include:

• Bachelor Degree in hospitality or related fields
• Minimum of 2 years of relevant experience in the hotel industry
• Strong working knowledge of Microsoft Outlook and Microsoft Office
• Indonesian Citizen Only

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS