Job Purpose: Clean and tidy hotel public areas: maintain washrooms; mop, vacuum, dust, wax and strip floors; operate sweepers, scrubbers and pressure cleaners; collect rubbish; polish metal banisters, marble maintenance, etc.; clean high areas; deliver goods; perform other janitorial duties as requested.

Key Responsibilities

• Clean and tidy casino to exacting five-star standards according to a strict schedule:

o Mop or machine wash, dust, wax and strip hard floors
o Vacuum carpet and spot clean lobby carpet daily
o Collect/dump rubbish
o Dust mirrors and glass, polish metals, and shampoo upholstered furniture
o Operate floor and table polishers, sweepers, scrubbers and pressure washers
o Empty and clean ashtrays
o Clean guest elevators and service staircases
o Deliver goods as requested
o Report daily progress to Supervisor

• Report maintenance issues and equipment defects to Supervisor:

o Damaged carpets
o Out of order machines – report and take to the Public Area office for repairs
o Fused bulbs or blocked basins in the washrooms

• Periodically deep-clean public toilets and offices, dust ceilings, air ducts and other hard to reach places and fixtures
• Maintain cleaning equipment (e.g. vacuum cleaners, mops) and return in good condition at the end of the shift
• Report ‘lost and found’ items and turn over to the Supervisor
• Act as toilet or cloakroom attendant when required
• Relocate and rearrange furniture as directed
• Know and understand all the resort’s facilities and services
• Assist and perform duties assigned by the Supervisor

Competencies and Requirements
Experience: Hotel/cleaning company experience an advantage
Knowledge/Certificates: Proper use of detergents, floor maintenance, cleaning chemicals, equipment and machines an advantage
Education: Primary school or above
Language Abilities: Fluent Cantonese or Mandarin