This is a 12-month contract position.

As a Programmable Solutions Group (PSG) AP Customer Operations Support member, supports APJ + PRC Customer Operations Specialist on their backlog management and is responsible for delivering competitive customer supply chain experience to the PSG Customer Specialist. This includes, but is not limited to:

- Assist Customer Operation Specialist in Orders Backlog Management and Orders Fulfillment for Distributors and Direct Customers
- Review and process change orders to ensure PSG Backlog matches customer Backlog within agreed terms and conditions and internal guidelines
- Manage fallout orders and work with Customer Operation Specialist for dispositions
- Perform manual/ mass updates to orders - cancellations, split, blocks
- Run, extract and systematize reports
- Work with logistics partners, Global Trade, warehousing and planning to support urgent customer requests, and escalate expedites as necessary
- Ability to Work both regionally and globally
- Demand Supply forecast alignment
- Reverse Logistic management, stock rotation

Qualifications

The ideal candidates will:-

- Have experience related to Customer orders management
- SAP systems experience
- Proficient in Excel, PowerPoint, Outlook
- Have a degree qualification in business or supply chain or related field
- Have experience in multi-national electronics/semiconductor business or similar
- Proficiency in written business communications in English
- Be Customer Obsessed
- Be Resilient
- Have a positive attitude
- Be a team player
- Have the ability to prioritize and meet deadlines
- Have excellent attention to detail
- Work autonomously
- Strong data crushing skills - in helping with KPI data analysis
- Flexibility in working hours to support other time zone

Qualifications :

Min 1 year of experience preferred.
Min Education level Degree

Inside this Business Group

The Programmable Solutions Group (PSG) was formed from the acquisition of Altera. As part of Intel, PSG will create market-leading programmable logic devices that deliver a wider range of capabilities than customers experience today. Combining Altera's industry-leading FPGA technology and customer support with Intel's world-class semiconductor manufacturing capabilities will enable customers to create the next generation of electronic systems with unmatched performance and power efficiency. PSG takes pride in creating an energetic and dynamic work environment that is driven by ingenuity and innovation. We believe the growth and success of our group is directly linked to the growth and satisfaction of our employees. That is why PSG is committed to a work environment that is flexible and collaborative, and allows our employees to reach their full potential.

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.