Duties：

Be responsible for communication between the School and parents and for supporting the work of the Year Heads, Heads of Section, Head of Student Life and Head of Boarding.

This position is entitled to school holidays.

Responsibilities：

1) Being a collaborative, willing and supportive member of the Student Support Team.

2) Working with the pastoral leadership team, tutors, teachers and students to support efficient communication with students and between the school and parents.

3) Maintaining accurate records of parent contacts and ensuring that parent enquiries are dealt with in a timely and efficient manner.

4) Getting to know the students in your designated Year Group well; attending assemblies, after-school functions and so on.

5) Establishing appropriate, timely and supportive communication with the parents of the students in your Year Group.

6) Monitoring and managing daily and period student attendance.

7) Assisting the relevant Year Head to record and monitor student grades, attendance and behavior in SIMS and communicating any issues with tutors and parents.

8) Assisting the pastoral team with the reporting process and ensuring that student records are kept up to date

9) Assisting the relevant Year Head and the Section Head to manage the reporting system.

10) Being involved in extracurricular activities by running one activity every term.

11) Assisting teachers in collection of students' assignments while students are absent.

12) Distribution and collection of fees, forms, documents and notices from students and parents.

13) Assisting with the translation of materials for students, parents and members of staff as required.

14) Other tasks as assigned by the Pastoral Leadership Team.

Skills and experience：

• BA degree, preferably with the major of Education or English etc.
• 3 to 4 years relevant working experience, preferably in education or customer service areas.
• Excellent customer service skills including a good telephone manner and strong interpersonal and communication skills.
• Proficiency in English is essential.
• Being able to cover boarding duties preferred.
• Enthusiastic, positive and with a flexible attitude.
• A team player who is willing to assist other members of the student services team as required.
• The ability to remain calm and good-humoured under pressure is essential.
• An understanding of Microsoft Office and a student information database system, like SIMS, is required.

Dulwich College International is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, and successful references.

上班地址：苏州工业园区港田路360号（方中街入口，星巴克对面）

Dulwich International High School Suzhou (DHSZ) is a selective, English-medium, co-educational four-year high school. Our students are highly motivated and learning focused which makes it a delight to teach them. The majority of our 750 students are PRC nationals who will pursue their university studies at excellent universities and colleges outside China. To this end, our students opt out of the Chinese education system at the end of junior middle school to follow a curriculum leading to IGCSEs and A Levels.

We are one of a family of schools owned and operated by Dulwich College International (DCI), based in Shanghai. DCI was founded in 2003, with full approval and authority from Dulwich College London and currently owns 11 schools in China, Seoul, Singapore and vietnam. Being part of a group of schools offers our teachers and students many opportunities for connections and development outside the school as well.

We are an expanding school, currently in our seventh year of operation. We opened in September 2012 in temporary premises within the beautiful grounds of the prestigious Suzhou High School, in the heart of the old town of Suzhou in Jiangsu Province. In August 2015, we moved to our new purpose-built campus which is located in the developing SIP district of Suzhou, right next door to Dulwich’s other school in Suzhou, DCSZ, which is a 3-18 international school, offering IGCSE and the IB diploma.

In line with the Dulwich College educational philosophy, we offer a holistic approach to the education of our high performing students, which is centred on a rigorous and advanced academic programme based around the UK’s University of Cambridge International Examinations A-level qualification. In addition, we run an extensive extra-curricular activities programme that supports students in developing their teamwork, leadership and creativity skills.

DHSZ is a well-resourced school with highly motivated and academically successful students. Successful applicants will be enthusiastic about the ethos and values of Dulwich International. An attractive and competitive remuneration package will be offered to the chosen candidate.

To apply, please either do the online application or send your Cover Letter, Chinese and English CV to: careers@dchigh-suzhou.cn