Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to transform receivables and deliver on the most mission critical payments across education, healthcare, travel and B2B. We’ve got a leading technology platform and a global payments networked that is unrivalled. What more do we need to truly be unstoppable? Perhaps, that is you! 

Who we are: 

Flywire was founded in 2011 by a former international student, who experienced firsthand all the challenges of paying for college from another country—and made it his mission to solve them.

Today, Flywire has applied our high tech payments platform combined with our owned global payments network to expand and digitize the payment experience for over 3,000 education, healthcare, travel & B2B clients world-wide, processing more than $16B and covering more than 240 countries and territories globally. And, we’re just getting started!

With over 500 FlyMates distributed across 12 offices world-wide and representing more than 32 nationalities, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We, at Flywire, are looking for a Partner Success Specialist Consultant to help us work with Flywire’s various partners in China.

As a Partner Success Specialist Consultant, you will assist and work with Flywire’s Operations Teams globally outside of China in optimizing current partner relationships. This individual must be a team-player and constantly want to improve the process. 

• Consult and assist Flywire Operations Teams in matching incoming payments against partner requests

• Assist Flywire to liaise with partners regarding  foreign exchange conversion funds processed by Flywire’s partners and various receivable reports

• Assist Flywire to liaise with partners regarding unsolved processing issues and various ad hoc document and other requests from partners

• Assist Flywire to leverage qualitative and quantitative feedback to inform decision-making

​​​​​​Here’s What We’re Looking For:

• Fluency in Mandarin and English; other languages are a plus 

• A financial services or operations background 

• Experience working in a professional, office environment

• Excellent written and verbal communication skills 

• Working knowledge of Excel

• Strong attention to details

What We Offer:

• Competitive compensation, including stock options

• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)

• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media

• Dynamic & Global Team (we have been collaborating virtually for years!)

• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates Be a meaningful part in our success - every FlyMate makes an impact

• Competitive time off including FlyBetter Days to volunteer in a cause you believe in

• WFH Stipend & Digital Disconnect Days 

• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect 4-5 rounds of interviews with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a homework assignment (don’t worry - this is the fun part!) your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 9 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

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飞汇正在寻找 合作伙伴成功顾问，以帮助我们与飞汇在中国的各种合作伙伴合作。

作为 合作伙伴成功顾问，您将协助飞汇在中国以外的全球运营团队，并与他们合作，协助团队优化当前的合作伙伴关系。我们期望你是优秀的团队合作者，并且能协助团队不断优化和改进流程。

岗位职责：

• 协助飞汇运营团队根据合作伙伴的要求匹配收款

• 协调飞汇与合作伙伴就（合作伙伴处理的）外汇转换和各种应收款报告。协助飞汇与合作伙伴之间的沟通以处理未解决的问题、各种临时文档归档以及合作伙伴提出的其他要求

• 协助飞汇利用定性和定量的数据反馈来指导决策

任职资格：

• 本科或本科以上学历

• 优秀的中英文沟通能力，会第二外语的候选人优先考虑

• 具备一定的金融服务或运营背景

• 在专业的办公环境中工作的经验

• 擅于并乐于与合作伙伴及公司内部各部门沟通

• 能熟练运用Excel等办公软件

• 高度注重细节

Flywire为每位雇员提供平等的机会，而FlyMate（雇员）是我们最大的财富。我们拥有9个办公室，30多个国籍的雇员，多元化和包容性是我们员工议程的核心。我们将很高兴看到每位新雇员为我们独特的企业文化发展带来的活力。