Company Description
Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2009, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of global payment solutions.
Job Description
We, at Flywire, are looking for a Partner Success Specialist Consultant to help us work with Flywire’s various partners in China.
As a Partner Success Specialist Consultant, you will assist and work with Flywire’s Operations Teams globally outside of China in optimizing current partner relationships. This individual must be a team-player and constantly want to improve the process.
Qualifications
Key responsibilities
Consult and assist Flywire Operations Teams in matching incoming payments against partner requests
Assist Flywire to liaise with partners regarding foreign exchange conversion funds processed by Flywire’s partners and various receivable reports
Assist Flywire to liaise with partners regarding unsolved processing issues and various ad hoc document and other requests from partners
Assist Flywire to leverage qualitative and quantitative feedback to inform decision-making
Our ideal candidate has:
Fluency in Mandarin and English; other languages are a plus
A financial services or operations background
Experience working in a professional, office environment
Excellent written and verbal communication skills
Working knowledge of Excel
Strong attention to details
Additional Information
Flywire is an equal opportunity employer. With over 30 nationalities across 9 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.
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