Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2009, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of global payment solutions.

We, at Flywire, are looking for a Partner Success Specialist Consultant to help us work with Flywire’s various partners in China.

As a Partner Success Specialist Consultant, you will assist and work with Flywire’s Operations Teams globally outside of China in optimizing current partner relationships. This individual must be a team-player and constantly want to improve the process. 

Key responsibilities

• Consult and assist Flywire Operations Teams in matching incoming payments against partner requests

• Assist Flywire to liaise with partners regarding  foreign exchange conversion funds processed by Flywire’s partners and various receivable reports

• Assist Flywire to liaise with partners regarding unsolved processing issues and various ad hoc document and other requests from partners

• Assist Flywire to leverage qualitative and quantitative feedback to inform decision-making

Our ideal candidate has: 

• Fluency in Mandarin and English; other languages are a plus 

• A financial services or operations background 

• Experience working in a professional, office environment

• Excellent written and verbal communication skills 

• Working knowledge of Excel

• Strong attention to details

Flywire is an equal opportunity employer. With over 30 nationalities across 9 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.