Passenger Service Officer / Agent (Airport Area)
EBRO EXECUTIVE SEARCH LIMITEDHong kongUpdate time: August 10,2020
Job Description
The Job
- Client: An Aviation Service Company
- Position: Passenger Service Officer / Agent (Airport Area)
- Responsibilities:
- Provide professional customer service at check-in counters, boarding gates, transit counters and Airport Express counters
- Provide assistance on guest enquiries and complaints regarding flights and related services
- Assist passengers with check in processes
- Check travel documents for passengers
- Collect miscellaneous expenses, such as excess baggage and ticket change fee etc.
- Report daily operations to team supervisor
- Work on shift & overtime
- $15-20K, OT allowance, medical, bonus
Requirements
- Form 6 (DSE) or Form 5 (HKCEE) level or above
- 1 year or above of work experience in customer service will be an advantage
- Fresh graduates are also welcomed
- Strong communication skills and teamwork mindset
- Fluent spoken English and Mandarin
Get email alerts for the latest"Passenger Service Officer / Agent (Airport Area) jobs in Hong kong"