Responsibilities:

• To handle telephone calls for appointment booking.
• To answer patients’ enquiries via phone and email with good telephone manner and customer service skills.
• To perform clerical duties.

Requirements:

• HKDSE / HKCEE graduated or above.
• Fluent in Cantonese, English and Mandarin.
• Customer-oriented with excellent communication skill.
• Proactive, responsible, independent and able to work under pressure.
• Good knowledge of computer skill, proficiency with Microsoft Office and Chinese Word Processing.
• Shift duties may be required.
• Prior experience in CallCenter preferred.