Phone Banking Officer [No Need Selling/17-25K]
RecruitFirst LtdKowloon BayUpdate time: September 15,2019
Job Description
Description
- Handle inbound calls from affluent segment customers and provide information on services to enhance customer relationships
- Collect and provide customer feedback to supervisor for product/service/program improvement
- Comply with policies and procedures/guidelines to ensure safety and security of the bank and customers assets are maintained
Qualifications
- University graduate with minimum 1 year’s customer service experience in banking industry
- Customer service oriented and good problem/complaint handling skills
- Good communication skills and team player
- Good command of written and spoken English, Cantonese and Putonghua
- Candidates with less experience will also be considered
5 Working Days a week
Working hours: Shift between 0800 - 2200
Salary range: HK$17,000 - 25,000 (with IIQE & HKSI can be up to $20k or above)
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