Eaton’s ITD-Aerospace Souriau division is currently seeking a Planner to join our team. This position is based at our Tijuana facility. The Planner is responsible for performs professional tasks related to providing the optimal level of service for total customer satisfaction by supporting the Customer Service Team and Supply Chain Team by analyzing the different demand sources (forecast, firm client orders), validating Capacity and Acknowledging Sales Orders Entering for the Value Stream. Some activities related with the position will be: Deal with daily backlog of customer shipments – and scheduling deliveries and providing information to the Customer Service Team on past dues, missing components, recovery dates, tracking information, etc for the Value Stream by using MFG pro and support of the rest of the Supply Chain Team in the Value Stream. Requests for expedite purchases that are delayed or in response to changes in the production plan for the Value Stream. Obtain and evaluate all relevant information to handle delivery and production scheduling inquiries and complaints in the Value Stream. Handle and resolve customer complaints for the Value Stream. Drive requests and unresolved issues to the designated resource. Follow up and keep records of all relevant information supplied to Customer Service Team and Supply Chain Team. Communicate and coordinate with internal departments. #LI-AP01 Qualifications Required (Basic) Qualifications: Bachelor’s Degree in Engineering Minimum of 2-3 years of experience in planning and manufacturing experience. Communication Problem Solving Interpersonal skills Team work Ability to prioritize work and coordinate multiple tasks Demonstrated ability to achieve results through influence. Preferred Qualifications: Ms Office –Excel advance level; Access proficiency highly desirable. MFG PRO knowledge is a plus. Strong analytical and inventory management skills. Ability to work at detail level with skills to gather, summarizes, and interprets data to help manage product from an ISC perspective. English at Advanced Level. We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters. Job: Supply Chain / Logistics Region: Latin America Organization: AER ITD Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: Relocation from within hiring country only Travel: Yes, 10 % of the Time