Eatonilla saamme tärkeät asiat toimimaan. Eatonin toimipiste Espoossa tunnetaan parhaiten kolmivaihe UPS -laitteiden osaamiskeskuksena, jonka kotimaisen tuotekehityksen pitkä historia ylettyy 1960 -luvulle asti. Nykyisin olemme runsaan 300 henkilön organisaatio, jonka tavoitteena on parantaa ihmisten elämää ja ympäristön laatua energianhallintaan liittyvillä teknologioilla ja palveluilla. Espoossa Eatonilla on Suomen myynti- ja huoltopalveluorganisaatiot, jotka tarjoavat asiakkaillemme parhaita mahdollisia energianhallintaratkaisuja ja -palveluja. Eaton Suomi on Women in Tech -verkoston jäsen. Eatonin toiminta keskittyy energiaratkaisuihin, jotka mahdollistavat sähkön tehokkaan ja turvallisen käytön sekä sähkön varastoinnin ja lisääntyvän uusiutuvan sähkön käytön. Eatonilla panostamme työntekijöidemme hyvinvointiin, kehitykseen ja kasvuun, ja liiketoiminnassa meitä ohjaavat korkeat eettiset vaatimukset sekä ”Doing Business Right” -ajattelu. Join Eaton and help us provide energy-efficient solutions that have a real impact on the environment. We make what matters work. Find out more on Life at Eaton - YouTube Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs. Job Summary Lead the Quality Function for the plant in deploying the BU Quality Strategy & linked objectives for the Products, sub-assemblies or for components produced or distributed by the plant. Deliver Critical Solutions, Products & Services that meet or exceed Customers' expectations. Ensure fast detection and escalation path to address Customer Critical issues to ensure their rapid and efficient closure to keep customer loyalty high and facilitate customers' business opportunities. Ensure overall responsibility for quality issue resolution linked to the plant, managing the different departments, functions and suppliers Responsible for developing Plant Quality team and talents. Accountable for Plant Quality performance results aligned with profit planning E2E Quality performance on: Customer Complaints & satisfaction, Customer Escapes, Product reliability DPPM & cost of non-quality, Supplier Quality. OpEx on execution of Key Processes supporting Quality performance, OpA, EQMS (Eaton Quality Management System), Management Reviews to improve stakeholder satisfaction, focusing on external Customers Job Responsibilities Plant Process Quality & Management System: Drive Continuous Quality improvement in the Espoo 3-Phase UPS manufacturing Unit Contribute to development of a Quality Management System for the Product Line in coherence with the BU which is in full adherence with EQMS & ISO requirements, BU Key Processes and OpA criteria. Manage all required 3rd party, internal and customer audits & assessments to detect gaps, address them through corrective and preventive actions addressing mid & long term Mgt System improvements. Supplier Quality: Measure & manage suppliers quality perf. & improvements (Internal & External) by ensuring regular reviews with all key plant support functions following the company policies (cost of non-quality, safety alert, PPAP, supplier complaints, …) Ensure “Critical Suppliers / Critical Components are kept under strict surveillance & control. Report & address risks to ensure rapid mitigation/tracking/resolution/closure, including full cost recovery when relevant. Customer Quality (when relevant to manufacturing quality problems) Ensure short and reactive quality loop to customer issues and promptly escalate critical issues (Q-alert, HSCQE) to ensure their fast & effective resolution, in connection w/ all relevant plant support functions and in total coordination with BU support functions. Propose improvements based on Customer feedback (e.g. Customer Complaints, Warranty Rates, Surveys, audits,…) to improve Customer Satisfaction & linked Quality Key metrics. Lead quality improvement actions within plant and supplier base, aiming for problem correction & prevention Design Quality (when applicable): During product development (G0-G4-5) coordinate preventive quality tools with Project Management & direct contributive functions (R&D, Support,…) and provide internal quality measurements w/ analysis to ensure issue mitigation/tracking/resolution/closure. Work in an NPD team with Purchasing and Ops to execute effective APQP processes with suppliers and internal stakeholders. From beginning of commercialization to time quality is stabilized (G6), provide Internal quality measurements w/ analysis, to ensure issue mitigation/tracking/resolution/closure. Ensure that Manufacturing process and Plant Quality Processes are supporting meeting the Quality Goals Drive Quality standard deployment and Quality reporting with BU to ensure full alignment within Business Unit & Division. Drive & develop quality team and talents, to plan resources & competences on long term, through deployment of BU and local plant organizational & functional competencies to support the Key Strategic Quality initiatives. Drive Zero Incident Culture in his/her team. Qualifications Master’s degree required, preferably in Engineering or other technical discipline. Preferred Education Level Several years work experience in electrical / Automotive business (manufacturing and quality) in Quality functions. 5+ years functional leadership. Technical Knowledge/Soft Skills Knowledge and experience in all Quality Functions: Manufacturing Quality, Customer Quality, Design Quality, Product & Process Quality, System Quality in addition to ISO Certification experience. EBS – OpA knowledge or similar TQM approach Able to demonstrate a track Quality record of achievement Early knowledgeable of International / Customer product specifications/ requirements. Understanding manufacturing technologies and processes Understanding of customer and market requirements Possesses fine communication skills as well as the ability to hold presentations Six Sigma Training or certification is desirable. Soft Skills Very good interpersonal/presentation skills & Communication both external w/ Customers & authorities and internal. Proven leadership capabilities Thinking in a creative manner and concurrently focused on problem-solving Ability to define and roll-out strategies for quality. Are you interested? Then we want to hear about you! For more information, contact Quality Manager Teemu Hämäläinen, teemumhaemaelaeinen@eaton.com . Send in your application by April 27th 2023. Please send your application via our global recruitment tool or LinkedIn. During the application period we are actively reviewing the applications and contacting suitable candidates. Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above. Job: Quality Region: Europe, Middle East, Africa Organization: ES EMEA CS OPS Ops Job Level: Manager Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: No