Job Title / Role: Portfolio Consulting Professional Organization: Siemens Large Drives Location: South Africa Write up about the Division Siemens Large Drives is a world leading manufacturer of motors and converters. These products form the basis for high-efficient drive systems optimized for a wide range of industries and applications. In the area of test rigs and mining and cement, the portfolio is expanded to include complete solutions including electrification and automation. Digitalization solutions and the comprehensive global services complete the offering. Mission/Function of the role: · To ensure profitable growth of the Siemens LDA Mobile Mining business.[WT(ERZ2] · Supports the respective sales organization of the unit in approaching and serving potential customers best and advices both sales organization and customers in capabilities and options how to use and integrate Siemens' offerings effectively. · Serves sales organization and customers as an expert in product application and commissioning with respect to the portfolio of the assigned organizational unit. · Constantly analyzes product portfolio of the dedicated customers client overall goals and objectives Checks with developers, Project Managers and Management on customer’s side options to integrate Siemens' products and gives strategic, commercial and organizational recommendations. · Creates respective technical and commercial concepts and offerings in order to support the sales process. · Plans and completes consulting assignments to industry partners on technical and commercial level. · May take responsibility for new orders or consulting projects. · May initiate the establishment of expert teams and facilitates team activities. · May support the sales organization in contract negotiations at all stages with information and analyses. · May be responsible for identifying and developing business opportunities and innovating consulting portfolio. What are the responsibilities of the role? · Provide information via CRM for forecasts and planning · Prepare and negotiate proposals in cooperation with other involved professionals and management · May act as point of contact in commercial matters · Complete sales and revenue related key reporting · Contribute to the development of an After Sales Service that is focused on OEM · Contribute to the development of and effective and efficient processes with Repair Partners [WT(ERZ3] · Achieving high levels of customer satisfaction through highly responsive and professional service · Manage relationship with internal business partners and factories · Ensuring Spares availability and issuing of spares to Service Providers · Managing spares supply chain with internal and external suppliers · Responsible for stock management and forecasting Develop Customer Base · Ensure direct relationships between Siemens and key OEM’s and End Users · Customer Development Plan figures are captured annually and monitored quarterly · OEM and Partner base developed in line with target setting agreements · Relationship building and networking meets departmental and customer requirements (customer support etc.) · Ensure that the Siemens organisation has visibility of the network of key contacts and relationships between each OEM or Partner and its major end customers Customer Support · Management of client queries and quotation requests as per departmental SOP and SLA · Resolution of queries and offer preparation time meets OEM and Partner’s expectations, within business parameters and agreed KPI’s Reporting · Siemens CRM system is updated/managed with EPCM, OEM and Partner information, projects and market opportunities as per departmental requirements · All customer visits are recorded in weekly sales report · Ongoing report back of activities of local competitors · Reports are timeous, complete and accurate Administration · Completes relevant documentation (budgets, forecasts, quotation reports, visit reports, handovers) as per departmental requirements · Ongoing follow up on orders and receivables. · Adherence to company processes (LOA, Signatures etc.) Communication Skills · Demonstrate understanding of “value-added” to the EPCM, OEM and Partner · Uses consultative selling techniques to maintain EPCM, OEM and Repair Partner relationships Siemens Policies, Procedures and Processes · Understand Siemens policies and processes in order to provide a specific service to the business Customer Knowledge Qualifications and Experience · Relevant tertiary Degree or Diploma, preferably an Engineering qualification or similar · Technical proficiency in a customer service environment/ Technical Sales Experience · 3-5 years’ experience Competencies: · Knowledge of Traction Motors and electrical systems on Diesel-electric Haul Trucks · Must be willing to travel extensively Reporting Manager Head of Sales and Mobile Mining Location Johannesburg, South Africa Our culture: Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success. The company’s approved Employment Equity Plan and Targets under the Employment Equity Act will be considered as part of the recruitment process. As an equal opportunity employer we encourage and welcome people with various disabilities to apply. We care about your data privacy and take compliance with the POPI Act, GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open Organization: Portfolio Companies Company: Siemens Proprietary Limited Experience Level: Experienced Professional Full / Part time: Full-time