A global IT company focusing in intelligent performance management solutions. 

Responsibilities: 

• Position company’s products to customers looking for virtualization / application / cloud services monitoring solutions.
• Install, configure, and prove the value of company’s products in proof of concepts.
• Generate reports demonstrating the value of the solutions in solving key business problems for customers.
• Provide presentations and demonstrations of company’s products to prospective customers.
• Train prospective customers and partners on company’s products.
• Handle post sales activities including implementations, troubleshooting, customizations and applying upgrades and patches at customer sites.
• Responsible for demos and proofs of concepts to implementation, fine-tuning and troubleshooting to demonstrate ROI of company’s products to customers.

Requirements: 

• 4+ years of experience working in network, server, database or desktop support.
• Must have systems management/performance management experience.
• Must have worked with monitoring/management tools and on projects involving performance management/tuning.
• Must have working knowledge and prior experience with virtualization and virtual desktop technologies
• Must be interested in working in a customer support and customer engagement role.
• Must be interested in learning new technologies and applying them to solve real world problems.
• Experience managing projects would be a plus.
• Understanding of Java/J2EE technologies and web applications is a plus.
• Exposure to Citrix, VMware, and other virtualization technologies is required.
• Must be ambitious, competitive, energetic; should be a results-oriented team player.