Pre-Sales Engineer
Payments and Cards NetworkTaibeiUpdate time: September 17,2019
Job Description
ACTIVITIES
- The main responsibilities of Pre-Sales Engineer are to:
- Analyze and qualify the technical needs of customers,
- Define the projects scope in collaboration with the technical, sales and marketing teams and define a strategical response by proposing a suitable business approach,
- Write clearly and precisely technical offers based on input from technical and marketing teams,
- Manage offers by following the defined process and the different steps of the response,
- Present offers to customers together with the sales managers (international travel 15% of the time),
- Participate in trade events and working groups for related markets (payment, telecom, transport),
- Contribute to RFP bidding process,
- Contribute to support the business market strategy with the marketing and sales teams,
- Participate in weekly sales meeting and ensure regular reporting,
- Develop new generic offers,
- Contribute to process improvement,
- Stay up to date with the portfolio of our various product offerings and technology news.
JOB RELATED KNOWLEDGE (required experience, diploma, certification, TOEIC/IELTS)
- Engineering or Master degree with a specialization in computer science, electronics or IT related
- Experience as engineer / technical project manager in payment, electronics…
- Experimented on a position directly related to clients and / or prospects
- Demonstrate experience in projects financial management
- Experience in payment, smart card or transport (Fare collection) would be appreciated
- Experience in Payment Systems or Issuer / Acquirer Bank would be a plus.
TECHNICAL SKILLS (required / desired)
- Autonomy to manage sales requests (priority management and multi-project ability)
- Excellent integration and communication skills
- Ability to federate a team and collaborate with multiple departments without hierarchical authorities
- Business acumen and knowledge of development processes (software / hardware)
- Ability to make technical information intelligible
- Ability to propose solutions and give ideas to unblock situation as problem solver
- Very good level of written / spoken English (90% of the offers written in English, conference calls abroad)
- Proficiency in MS Office suite (Word, Excel, PowerPoint, MS Project)
- Experience in project management
- Knowledge on some of these topics would be a plus: EMV, Open Banking API, Strong Customer Authentication, Biometrics, 3D-Secure, Secure Remote Commerce, e-commerce, Instant Payment, Mobile payment, QR-Code.
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