Reports to: - Senior Ethical Trade Manager (China & Far East)

Working with the SETM China, contributes to the ongoing development and implementation of Primark’s Ethical Trade Strategy in China with a focus on driving solutions to issues affecting compliance with the Primark Code of Conduct for Suppliers

Responsibilities/Key Tasks

• With the SETM China, contributes to the on-going development of the company’s Ethical Trading Strategy, providing insight, advice and solutions direct from the supply base

• Filling the Gap – manages the set of activities that drive efficiency and effectiveness into the new factory auditing process

• Reactive Remediation – manages the set of activities that drive factory improvements in those areas identified by the Primark social audit programme

• Proactive Remediation – manages the set of activities that aims to prevent common issues occurring in factories through extensive engagement with factory and supplier management

• Collaborates with the ETM (Audit) to ensure that Solutions activities are based on up to date data, and that activity is relevant and current

• Uses data from the audit programme along with other data from stakeholders to get ahead of issues before the monitoring programme finds them

• Manages third party relationships as appropriate

• Tracks progress and communicates challenges and successes

• Liaises with Solutions activity in other Regions to ensure consistency and learning

• Assists and support the social audit programme as and where required

• Works to drive traceability, transparency and visibility of production lower tiers of the supply base

• Supports the work of the structural integrity, environment and projects Controllers

Manages and develops the team

Knowledge & Experience

• Experience in CR and ET and the factory environment

• Factory audit and remediation processes (e.g. SMETA, SA8000 advanced)

• Excellent organisation/communication skills

• A self starter who is results driven in a fast paced environment

• The ability to build excellent relationships with key stakeholders & across the business

Complexity & Creativity

• Able to cope with the complexity of Primark’s suppliers, factories and global department

• Able to cope with the diversity of cultures across the Primark ET Field Team

• Appreciates the bigger picture of the audit programme and its link into Primark as a business

• Seeks opportunities for improvement / change

Finds ways to drive worker welfare while maintaining operational continuity

Judgements & Decisions

• Manages the trade-offs involved in the ethical trade programme of a global retailer

• Able to regard situations in ET within the context of risk management and improvements to worker welfare

• Acts as, and manages, the interface between supplier, factory, worker, buyer and other stakeholders to support the business

Maintains cultural sensitivity

Operational Responsibility

• Ensures integrity of audit management system and database as relevant to countries in scope
• Ensures availability of ethically approved factories to Primark as relevant to countries in scope

Contacts & Communication

• Ethical Trade Field Teams

• Buying and sourcing departments in UK and Ireland

• Database team & Central Support

• ETI / ILO / BW / Accord, and others

• Audit companies

Other

• Conducts training sessions for buyers, suppliers, workers and factories as required

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