Maintains and supports highly complex applications and their operating environments. Performs complex troubleshooting as a subject matter expert for a portfolio of applications. Works to ensure appropriate monitoring and alerting setup. Leads root cause analysis and problem management for complex problems potentially spanning multiple applications, to address underlying technical issues. Collaborates with business and application development stakeholders Collaborates with business, application development and infrastructure stakeholders. Lead production readiness reviews and PTO controls for new releases and projects. Analyzes system requirements. Reviews and evaluates plans for major projects and initiatives to ensure they meet system needs. Coordinates the monitoring of major changes to applications and their operating environment. Analyzes the most complex issues that arise. Collaborates with development, quality assurance, operations, support and infrastructure teams to manage application capacity and application monitoring & instrumentatio. nCreation of architectural diagrams and design specifications to aid automation. Designs, implements, and maintains automation toolsets for configuration management, infrastructure and application deployment processes. Complex Incident, Problem Management & Troubleshooting. May mentor or provide guidance for junior team members. Contributes to the achievement of area objectives Qualifications Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial 10-12 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. Primary Location: United States-Massachusetts-Boston Internal Jobcode: 96252 Job: Information Technology Organization: Investment Management Tech-HR18028 Requisition Number: 2117862