Project/Program Management - IC5 Leads and provides some direction and guidance for a wide array of activities associated with project planning and management to ensure that projects are completed on time, within budget and to internal client specifications. Manages and oversees the end-to-end project management activities such as project reporting, project planning, issue/risk identification and tracking, scope management, estimation, internal client management, relationship management and other project documentation preparation for projects of high complexity. Directs and controls all work performed. Reports and escalates progress/issues to Sr. management, as needed. Develops detailed project plans and schedules projects, including goals, risks and resource allocation. Monitors project results for significant deviations. Manages vendor and client relations to ensure that service expectations are developed and met. Maintains regular contact with clients and coordinates and reports on project progress and accomplishments. May provide input for (project) team member performance appraisals. Works with all required functions and groups to effectively plan and execute the project. May coordinate resources across organizational boundaries. Serves as a liaison between clients and internal groups to ensure delivery of projects on time, within budget, and to specification. Manages communication with business leaders at a detailed functional level and discusses/resolves issues. Manages client expectations and ensures project delivery. Contributes to the achievement of function objectives Qualifications Bachelors degree or the equivalent combination of education and experience in business management or related field is required. 10-12 years of total work experience in Project Management preferred. Project Management Professional (PMP) certification and/or Prince2 certification is preferred. Excellent written and verbal communication skills required. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. Primary Location: United States-Pennsylvania-Pittsburgh Internal Jobcode: 70183 Job: Operations Organization: KYC Matters - REQ Attention-HR07718 Requisition Number: 2116587