The Business Analyst SAFE Act is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• The Business Manager supports the group reporting directly to the Global Market Manager.
• Provide compliance, control, risk management, operations, project management, employee training and sales support.
• Serve as interim supervisor for the business in the absence of the Global Market Manager
• Serve as main point of contact and supervisor for audits, client servicing and client onboarding.
• Coordinate premise and O&T needs in all locations is required and some travel is required (less than 10%).
• Supervise a number of Associates who support Banker teams and is responsible for their training and performance in conducting sales support.
• Coordinate with other business managers as well as our partners in Risk, Compliance, Legal, Operations and Technology.
• Other sales, marketing and finance support is required on a monthly basis such as sales campaigns, events, MIS reporting, financial reviews, performance reviews and other ad hoc projects as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years relevant experience
• Knowledge of compliance and controls within financial services, including KYC, AML and fraud controls
• Experience with client onboarding and account opening workflow
• Financial analysis and revenue budgeting
• Analytical mindset and ability to work with large datasets
• US: Series 7 & 66

Education:

• Bachelor's/University degree or equivalent experience

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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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