Process Associate for Korean
? Manage collection and service requests of customers.
? Establish action plan to meet/exceed metrics.

About The Candidate
Education:
? Typically a Bachelor’s degree or equivalent experience
? Established knowledge of customer relations and demonstrated verbal communication and customer service skills.
? Distinctive competencies in the area of Korean reading, writing, listening, speaking
? Demonstrate sound judgment, prompt follow-up, and timely escalations.
? Effective collaboration with team members and other functions 。