Location: UK Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs? Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work. To find out more about us check: https://www.youtube.com/watch?v=baa_aiJ4L7E Process Excellent Specialist is going to lead continuous process improvement efforts and strategic projects in the end-to-end order flow from customer through to internal and external suppliers and all steps in between, leveraging EBS tools to drive standardization and best practice deployment across the region. In this position, developing a technology strategy for end-to-end order management leveraging existing tools e.g. SAP, Order Center and new tools in the external technology landscape, with the primary focus of seamless order flow and end to end visibility across the value chain and eliminating process waste and gaining productivity will be expected. Besides, driving improvement in process and training documentation across the function to maximize knowledge retention, improving efficiency, and increasing employee and internal/external customer satisfaction are going to be the responsibility area. Your main responsibilities: • Supporting a new strategy for the combined teams in alignment with your manager and rework the OM team • Identifying, improving and documenting gaps in processes within EMEA E2E processes from customers to ex DC shipments. • Working with all stakeholders outside the Material Management organization to support and align on new needed improvements for EMEA in regards to customer related processes between BRM, CSO, CC and OM and other needed departments • Continuously improving on short term processes which will help to improve the Supply Chain punctuality to customers and increase H5 • Driving continues Improvements and cost out opportunities within the Supply Chain organization and measuring these opportunities accordingly, like work pro-actively with transportation • Working with EATON’s SIOP team to share pro-actively challenges on the short-term orders from customers • Defining and working on new technologies for Order management and Supply Chain to handle > 20.000 OL daily out of 4 main DC´s • Driving and understanding missing and unclear assortment information to CC and share expectations from customers in alignment with BRM CLO´s concept and design a new process • Being the key user and person to go for all new Unity implementations (SAP, ) in regards to OM topics and testing activities. • Digitalizing and working on solutions to provide seamless data integration across a distributed network of stakeholders and stakeholder systems. Ensuring that real-time data sharing through connectivity between the stakeholders is possible (implementation of nerve center) • Working together with the CSO´s, CC, BRM and MP to eliminate waste after the merge Order Management and MP under one team • Creating a realistic productivity plan to ensure to get proper IT tools in place and challenge the existing way of working • Owning, Developing, implementing and supporting new projects related to OM, like EDI implementations with customers (today 56% are on EDI) • Being the ""person to go for new projects"" for ordering to cash department with related topics (like CLO, Elixir, IBP, Ariba, SFG projects, nerve centers, or future possible needed E-commerce projects etc.) and acting as a project manager to implement them properly and in time based on agreed prio setting and timelines with Senior management team in EMEA • Supporting CSO and CC and creating new ideas how to improve the daily workload for all relevant teams and create a proper RACI • Developing new needed training documents for the team in Order to cash team and MP with a follow up meeting on regular trainings • Deploying competency matrix on customer knowledge within the MP team via regular questionnaire's • Reworking the onboarding training plan in conjunction with Team Leaders and including customer information to our onboarding documents • Deploying successor and identifying high potentials in the teams and ensuring a successful succession planning in alignment with your manager • Developing and work on SLA agreements between Supply Chain and CC due to known SLA´s to customers and visualize them • Reworking and aligning necessary steps for the C360 implementation and reporting frequently the progress • Implementing KPI´s out of daylight to see a performance increase with strategical customers and share within the teams. Qualifications Our essential skills we are looking for: • University and/or bachelor’s degree in relevant area preferred to ensure SCM understanding. • 10 years for external hires, Min 5-7 years’ experience in regional EMEA projects and or Leader role within SCM roles and/or OpA experience. Understand Eaton´s customers and Operations. SAP super key user. • Project skills preferred: knowledge of products and complexity of SCM network at Eaton, SAP super user with clear understanding of impacting parameters for EMEA SC tools. Super user in Excel, BPI, Daylight, etc. • Project Management, Presentations, dealing with conflict, Be a chance advocate, open minded, be analytic, process thinking, able to handle stress and set priorities, communicates clear and able to present to senior leadership. What we offer to you: • Permanent contract in a fast-growing global company • Challenging projects in dynamic collaborative team • Flexible working solutions (home office, remote, flexible working hours, part time etc.) • We make your voice matter - we value safety and trust. This is a place where you can speak up and be heard. There’s room here for everyone because we believe that every person matters. Our recent awards: • FORTUNE’s 2021 World’s Most Admired Companies list  • One of the World's Most Ethical Companies 2021 by Ethisphere  • Top 50 Employers List 2020 by Woman Engineer Magazine  • Best Place to work for LGBTQ Equality 2020 by Human Rights Campaign  • Named to 100 Best Corporate Citizens 2020 list for 13th consecutive year by 3BL Media  • 100 Best Corporate Citizens list for 11th consecutive year by Corporate Responsibility Magazine  • ENERGY STAR Partner of the Year, Sustained Excellence ranking  #LI-IS1 What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Supply Chain / Logistics Region: Europe, Middle East, Africa Organization: ES EMEA REG OPS Region OPS Job Level: Team Leader/Supervisor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Remote Does this position offer relocation?: No Travel: Yes, 10 % of the Time