Process Support Engineer IV - (E4)
Applied MaterialsTaichungUpdate time: July 27,2021
Job Description
Key Responsibilities
- Drives the adoption of new pad technology at the customer site.
- Works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on-site evaluations, Joint Development Programs and new tool qualifications.
- Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
- When necessary, works closely with customers to optimize pad and consumables combination performance to meet customer process and integration requirements.
- Develops processes for the best use of Dimension pads in selected applications including the use of pad conditioning disks, pad break-in and conditioning recipes, polishing recipes, wafer evaluation metrics, pad handling and installation, data analysis and reporting
- Applies knowledge in DoE (design of experiment) in finding the optimal process conditions and pad designs suitable for the target applications
- Works with product development and pad metrology groups in trouble-shooting of application or pad performance issues
- Works closely with CMP ecosystem suppliers to ensure optimized application solutions to customer
- Works with the quality organization to resolve quality excursions on a timely basis
- Provides highly visible customer support through the performance of on-site process support as well as overseeing any necessary diagnoses, troubleshooting, and process recommendations
- Knowledge of three (3) or more CMP processes on at least two (2) or more technologies or expert level in one (1) technology node.
- Basic device integration knowledge
- Ability to support Taiwan, Singapore, and China customers
Functional Knowledge
- Demonstrates depth and/or breadth of expertise in own specialized discipline or field
Business Expertise
- Interprets internal/external business challenges and recommends best practices to improve products, processes or services
Leadership
- May lead functional teams or projects with moderate resource requirements, risk, and/or complexity
Problem Solving
- Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
Impact
- Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
Interpersonal Skills
- Communicates difficult concepts and negotiates with others to adopt a different point of view
Requirements
- Bachelor's Degree in engineering-related discipline
- Above 5 years CMP experience in a customer fab and/or CMP consumable supplier
- Excellent English capability
#Li
Qualifications
Education:
Bachelor's DegreeSkills
Certifications:
Languages:
Years of Experience:
7 - 10 YearsWork Experience:
Additional Information
Travel:
Yes, 25% of the TimeRelocation Eligible:
NoApplied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.
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