团队详情

• 招聘类型：社招
• 工作性质：全职

职位描述

1. Manage activities for an on-site or off-shore contract resources

2. Project Management

Lead and manage medium term projects (6-12months) linked to technology and process improvements

Adopt Agile framework or similar

3. Technology Management

Provide flawless and timely operational support across all Server Support technologies

Ensure any incidents related to Linux and HA technologies are resolved in a timely manner and the resolution is communicated to stakeholders

Analyze the incidents and potential risks identified by the vendors for each of the technologies and isolate the relevant problems

Potential tech lead for one of the areas listed: Automation; Capacity Management; Performance Management; Lifecycle Management; Disaster Recovery; Linux; High Availability Solution

Participate in resolving problems in collaboration with the Mars Digital Technologies Application service and Infrastructure Service teams

Analyze and report on server infrastructure performance and capacity trends, and proposing actions or Continuous Improvement Plan

Execute technical activities to maintain practical technical knowledge and documentation accuracy

4.

任职条件

Knowledge Management

Work closely with architecture teams to ensure smooth support take on of new infrastructure.

Develop team knowledge and processes according to the industry best practices such as ITIL v3

5. Vendor Management

Responsibility for Server contractors.

Ensure good service delivery from vendor through service reviews and KPI’s

Support the Mars Digital Technologies Commercial vendor review process by providing own input

Qualifications

1. Graduated in computing science, engineering or any related area；

2. At least (must) 3 years of experience in infrastructure support, as a functional analyst, administrator or team lead role with focus on OS platforms (Red hat Linux, Windows), virtualization solutions (VMware and Citrix);Cloud solution (Azure, AWS)；

3. A minimum of 2 years IT experience in coordinating improvements activities for mission critical environments;

4. Good self-management: well-organized, good time and task planning, good workload management, reliable at meeting deadlines；

5. Strong analytical, interpersonal and organizational skills, including good conflict management and an ability to work well with people from different countries and cultures;

6. Familiarity with Cloud Computing, Storage and backup technologies (HP, EMC,NetApp, Commvault, etc.);

7. Understanding of IT processes best practices (ITIL™);

8. Fluent English language is a must due to a global interaction required.

职位要求

• 学历要求：无
• 工作经验：无
• 外语要求：不需要