Tridion is the content management platform that drives business for companies such as HP, Deloitte, and KLM (plus other big names we’re not allowed to mention). We are starting a journey to reinvent what we do to bring benefits to a greater range of mid-size enterprises. In this quest, the product design team plays an essential role in researching, experimenting, and defining the ways that customers interact with content. We are looking for a Product Design Lead who can empower the whole team to contribute strategically while still building on the solid design system and research foundation that has been established.

Goals for the role are:

• Lead the product design team by example in mapping customers’ jobs to be done to appropriate content and interaction models.
• Ensure that product design supports commercial and market goals, in conjunction with product management directors and wider stakeholders
• Help to inspire senior management on the growth potential from new ways of solving problems
• Help the team make tradeoffs between precision and overall progress, and creatively use existing technical capabilities to build new interactions
• Coach the team on how to break down complex problems, write and test hypotheses, craft success measures, and jointly work through proofs of concept that make a “minimal lovable” product direction clear

You need:

• 3+ years contributing to the growth of a SaaS B2B product
• 2+ years of design leadership, with direct reports under your guidance and mentorship
• The ability to both listen and learn, as well as articulate a vision that is pragmatically executable
• The ability to rapidly absorb new mental models for technical products, and to work with engineering counterparts within an established technical architecture to build new capabilities
• Direct experience in UX design and research, with the desire to learn more about new approaches from your team and from peers in the field
• The ability to patiently persist in the face of setbacks, and creatively adapt your approach when needed

It would be great if you also have:

• Experience within a product-led-growth environment
• Experience in content management or digital workplace tools
• Some experience working with technical partners on joint offerings

The offer

RWS provides an excellent company package including:

• Market rate salary (depending on attitude, skills, and experience)
• Guaranteed 8% holiday pay, paid in May
• Discretionary individual/company bonus
• 25 days holiday (based on a 40-hour working week)
• Contributory pension scheme
• Insurance protection
• Hybrid work policy (e.g., working remotely 3 days per week)
• Great working environment (comfortable modern office, super-friendly colleagues, table tennis, table football, etc.)
• For those relocating to The Netherlands from another country, RWS will help you with:
• Finding accommodation
• Opening a bank account (in English where required)
• Registering with the relevant regulatory authorities
• Applying for the 30% tax ruling (tax benefit reducing the total amount of tax paid)

 

Life at RWS:

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So we celebrate difference, we are inclusive, and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

Diversity & Inclusion:

RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics