International Product Operations Specialist

Localition: SF Bay Area

About RWS:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

About The Role: 

International Product Operations Specialist

Our client is building a boundless catalog of ideas, for everyone, everywhere. We're seeking an entrepreneurial individual with a deep passion for consumer technology & international to help our client achieve our full global potential in Japan. You will work on various projects coming from engineering and product teams to shape the experience of millions of users around the globe. This position is open now.

Responsibilities

• Provide linguistic and cultural feedback on search quality, content recommendations, and other product areas.
• Analyze and evaluate content to guarantee relevance for local users.
• Write and/or review copy for user or partner-facing communications. 
• Test linguistic and functional quality of the product and/or features on device. 
• Provide feedback and requirements on the local experience in your markets. Curate the best content for Pinners in your countries of focus.
• Understand deeply the requirements of the source content owner (Customer) as well as use case scenarios for the given locale and provide feedback and inputs needed for continuous improvements of source and / or guidelines and rules for target language content creation.                                                              

Requirements

• Native speaker from Japan & strong cultural awareness
• BA or equivalent. Masters preferred, with a focus on international, linguistics or user experience.
• 1-2 years of work experience in product, SEO/SEM, localization or international positions. Consumer or B2B Marketing experience a plus. 
• Excellent communication and relationship-building skills, and passionate about working cross-functionally and cross-culturally.
• Focus on solution and effectiveness, attention to detail                                       
• Proactivity, commitment, accountability, responsiveness 
• "Client's requirements first" focus                      
• Ability to work independently as well as in the team
• Ability to prioritize (Customer's requirements over individual preferences; work assignments)                                             
• Ability to deliver high-quality service under time pressure             
• Ability to work on PST time zone.           

 

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives  us to be passionate and serious about what we do, deliver customer value, yet always adding a human touc 

As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration. 

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.   

 

RWS is an Affirmative Action Employer.  Qualified applicants will be evaluated for employment without regard to race, color, religion, sex, national origin, veteran, and disability status.  For more information about EEO/AAP legislation please visit: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

 

Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.