Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

We are seeking an experienced Program Manager to join APAC team.

Role profile: Working as part of the APAC Growth Team, the Program Manager will shape and lead the set-up and delivery of workstreams to deliver Informa Tech’s APAC growth strategy. Partnering with key stakeholders in the business you will lead delivery of the program objectives and oversee the projects coming together to deliver the desires outcomes. You will foster a culture of rapid, quality execution across all business functions. The workstreams will be large and high-value or of strategic importance with relatively high complexity and risk. 

As Program Manager you will build effective relationships with senior stakeholders across the business, so exceptional communication skills will be key to your success. You will be responsible for coordinating project activities, and for managing resources, project interdependencies, risks and issues. You’ll also will track and report on project progress, delivery and impact across the program.

This is a key role, crucial for creating focus and maintaining the enthusiasm and momentum required to drive completion of projects.

Key areas of responsibility/accountability：

• Provide overall direction, leadership & coordination for the program to ensure it achieves the desired outcomes and benefits on time and to the required quality
• Establish short and long-term program objectives and ensure team members meet them
• Develop, tightly manage and report on program KPIs, benefits and other success factors
• Develop & own the program plan
• Ensure adequate project and business resource is allocated to the program, resolving resource issues or escalating as required
• Co-ordinate and prioritize resources across the projects or workstreams
• Manage program forecasts and budgets
• Business partner with operational teams to continuously priorities the most important activities to ensure program delivery
• Identify and work closely with relevant teams and stakeholders to manage inter-dependencies and mitigate risks where possible world-wide
• Set up and run program governance across Informa Tech (mainly APAC, UK, US)
• Develop, own & report program progress & RAID into Line Management and the defined Steering Group / Sponsor
• Proactively manage risks, issues and assumptions, escalating as required to ensure this are unblocked
• Recommend enhancements to team, governance structure, approach, tools & templates
• Coordinate delivery of key milestones and cost savings to agreed time and budget
• Actively support embedding desired ways of working across the business
• Support & facilitate change management
• Work with program team to ensure an appropriate communication plan is developed and implemented  
• Interlock with the business Transformation Management Office as required
• Be the conduit between the APAC growth team and the rest of Informa Tech (& other Informa divisions where required)

What you will  produce:

• All program Management materials
• Mgmt. information to aid decision making & direction
• Program plan & RACI
• Progress reports & RAID Logs
• KPIs /Success metrics
• Program governance & controls
• Resource allocation plan
• Budget
• Communications Plan

What we are looking for:

• 5-10 years experience as a project/program manager within a complex, global business
• Highly motivated with initiative, capable of working without supervision. Ability to grasp new concepts quickly
• Knowledge of digital, media, events, research and technology businesses preferred
• Experience in setting up a new program from scratch
• Previous success delivering multiple projects and/or large projects
• Proven ability to deliver through remote teams
• Excellent leadership & inter-personal skills – ability to lead a cross-functional team and work with a range of stakeholders
• Experience of working with senior stakeholders and coordinating cross-functional teams
• Experience of working in a global context
• Team-spirited and can work under pressure, co-ordinate multiple programs(s), project(s) at any one time.
• Strong sense of integrity, respect for confidentiality, sound judgment and decision-making skills
• Strong command of Microsoft office / Excel / PPT and project management tools.
• Previous experience using technology to share project progress
• Existing project management qualifications (PRINCE2, PMI, APM) preferred
• Agile experience and qualification desired