Primary Purpose

Under the supervision of a (Senior) Project Manager, the Project Coordinator is a key member of a project team, working closely with the Project Manager, Technical Services, and Quality Assurance. The Project Coordinator supports day-to-day project activities based on predefined production requirements and communicated project scope. Tasks may include but are not limited to client data management, project set up, scheduling, quote preparation, project file organization, and placing tasks with linguists.

The Project Coordinators primary responsibility is to coordinate the completion of non-client-facing project activities to assist the Project Manager in the successful execution of client projects. This includes resource allocation and task coordination for a variety of localization projects. The Project Coordinator will actively participate in meetings to discuss open and emerging business issues for assigned accounts and make recommendations for improvements.

 

Essential Functions

Client Service

• Support team with regards to client requirements, needs and requests such as asset management, reporting, and meetings

Project Management

• Engage in standard quote preparation
• Launch and coordinate standard projects which includes functions such as scheduling, resource allocation, and work assignments
• Perform administrative duties which include project closures, Translation Memory updates and folder structure maintenance
• Produce reports and develop internal post-mortems to help improve processes and reduce risk
• Keep project schedules on track and ensure on-time delivery
• Ensure projects are completed within budget

Resource Coordination

• Create and send POs to external resources
• Ensure project resources have the necessary tools and information to accomplish tasks
• Alert resources of schedule or scope changes
• Provide feedback to Vendor Management on external resource performance

Account Development

• Support Business Development, Marketing, Account Management and extended teams as necessary
• Support execution of approved account opportunities and their implementation

Teamwork

• Support project team members as necessary to perform and complete daily project tasks
• Make recommendations for process improvements to have a positive impact on profitability and/or quality

Knowledge, Skills and Abilities

• Strong organizational skills in a fast-paced, deadline-driven environment
• Ability to prioritize and coordinate competing work demands, and maintain composure under pressure.
• Fluent communication skills of written and verbal English
• Ability to report work orally and in writing as required.
• Ability to understand, apply and use personal computers and software applications (e.g. Microsoft Word, Excel, PowerPoint, Outlook.)
• A team player who can collaborate effectively with a diverse group of individuals.
• TBCAbility to establish and maintain cooperative working relationships.
• Ability to maintain the confidentiality of information regarding company financial and other information.
• Ability to resolve customer service and production issues in a professional and efficient manner.
• Quality focus and detail-oriented.