Who You Are

You are a detail-oriented project coordinator who gets things done, done. You are looking to join a small, collaborative project team that applies Enstoa’s innovative project delivery approach. You are flexible, resilient, keen to travel and work from client offices, able to adapt your communication strategies based on your audience, and willing to try new ways of managing and delivering projects.

You communicate to your team members and to our clients with precision. You use data as a decision-making partner. You are confident to share what you know and humble to learn what you don’t.

职位要求

项目协调员： 追求细节，可高效地将工作做完做好。愿意加入小型项目团队，严格遵循因思多的创新型项目交付方法。处事灵活有技巧，愿意出差、到客户公司驻场办公，根据目标受众快速调整自己的沟通战略，积极主动地尝试用新方法来管理和交付项目。

准确无误地与团队成员和客户沟通交流。善于利用数据来帮助决策。能够自信分享所知，谦虚学习新技能。

Responsibilities

• Point of contact for billing issues
• Monitor Retainer Clients Hours
• Creates SOW's, Order Forms, Change Orders, SLA's
• Monitor Contract / SOW / Order form Renewals
• Administer Salesforce - Actuals / Opportunities / Uploading Contracts
• Responsible for Arcadia / Logit(timesheets) reconciliation
• Responsible for Logit administration and cleanup
• Timesheet Management for Team Members to update hours
• Provide Enstoa Portal Access
• Communicate product releases and upgrades to clients
• Coordinate new client calls
• Organize product demos
• Responsible for invoicing

工作职责

• 负责对接项目支付事宜
• 管理并维护客户工作时间
• 创建SOW（工作范围说明书）、项目订单、项目变更单和SLA（服务等级协议）
• 管理合同/SOW/订单的到期续签
• 在Salesforce系统内录入销售机会/上传合同/更新项目实际财务费用
• 负责核对Arcadia / Logit（工时系统）数据
• 负责管理并清理Logit信息
• 管理团队成员工时单，更新工时
• 提供因思多门户访问权限
• 与客户沟通产品发布和产品升级消息
• 协调新客户来电事务
• 组织产品演示
• 负责开票

Preferred Qualifications

• Time Management
• Microsoft Office
• The ability to work autonomously with strong focus on results
• Written, verbal communication and presentation skills
• Team player
• Oracle Primavera Unifier experience is a plus
• Comfortable with complexity and ambiguity
• Excellent oral and written communication skills
• Mandarin is a must (speak, read, write, translate)
• Must speak and write English on a professional level

资质要求

• 善于时间管理
• 熟悉Microsoft Office软件使用
• 工作积极主动，高度注重成效
• 优秀的书面、口头沟通和表达能力
• 乐于团队协作
• 有Oracle Primavera Unifier使用经验者优先考虑
• 善于应对复杂和不明确的工作任务
• 良好的口头和书面沟通能力
• 精通普通话（听说读写译）
• 能在工作范畴熟练进行英语听说读写，将英语作为工作语言

上班地址：上海静安区南京西路