Description:


Project Management:
• Drive feasibility study and deliver proposal for new project initiative of complexity up to medium level
• Create and update required project related documents such as project approval document, overall project plans, project status report, testing plan, go-live plan, lesson&learnt report, etc.
• Lead full project life cycles from requirement gathering through solution design, implementation, testing and roll-out, to ensure successful project go-live according to defined timeline, quality and budget, and engage key stakeholders from BU and IT in the whole process
• Monitor project status, identify and resolve project risks and issues
• Manage project changes and evaluate impact on project plans
• Align stakeholders’ expectations and provide proactive communications

Process Management:
• Identify and analyze improvement opportunities to improve operational efficiencies and effectiveness by cooperating with cross functional teams
• Engage senior management team to prioritize changes by using well-structured facts and analytical results to support recommendations
• Lead BU and IT colleagues to implement changes based on planned timeline and budget

Ad-hoc tasks:
• Assist in improving Ops project and process management working model
• Assist in creating Ops project and process management strategy
• Assist in managing Ops strategic initiatives and updating status
• Support on project budgetary planning processes
• Other tasks assigned by management

Compliance:
• Align with relevant parties to ensure project and process management activities conform with legal/compliance requirements