Key Responsibilities

• Leveraging deep functional and customer knowledge, manage the overall operation of the team to drive productivity and effectiveness of project implementations that result in customers’ high satisfaction.
• Oversee and monitor the progress of multiple projects against established targets and KPIs (e.g., revenue and profitability).
• Develop positive relationships with customers.
• Relied upon to provide effective communications to stakeholders, such as alerts and status updates, especially on critical issues.
• Act as an escalation point in helping to resolve project issues such as client concerns, resourcing, and timing conflicts. 
• Provide timely direction and feedback to team to make necessary adjustments to project plans. 
• Enable the team to deliver exceptional, provide feedback and coach effective project management methods to drive success.
• Work cooperatively with other teams and clients to address issues and concerns.

Requirements

• At least 3 years’ experience in localization project management, with highly professional knowledge.
• Demonstrated ability in implementing complex projects, overall managing projects going in regions.
• Demonstrated understanding of business concepts, strategy, and strategic thinking to achieve business goals.
• Strong ownership in responsibility, and developed capacity for change with initiative.
• Outstanding account management skill in building up and maintaining good relationship with customers.
• Good interaction skill in collaboration, giving and gaining support, and with stakeholders.
• Good communication skills with confidence, honesty and logic
• Experienced in staff management; good skill in (remote) team leadership, give support and motivation, be coach to team members, with team members spread in different regions.
• Business level of English and Chinese in oral/written.
• Proficient in PM tools and Microsoft Office suits.