Job Title: Project Manager

Location: Rosario/Córdoba, Argentina – Medellín, Colombia

About RWS:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

RWS Language & Content Technology division: offering the latest innovations in language and content management technology to help enterprises engage with global audiences – across any device. Our language technology enables enterprises to automate and manage the entire content lifecycle. And our web content and structured content management technology supports the creation, translation and delivery of global content at scale – in ways that are efficient, secure and compliant. The combination of our language and content technology – enhanced with state-of-the art Machine Learning – offers the capability to manage the ‘end-to-end’ translation supply chain.

About The Role:

Manages projects delivery in line with client agreement - on time, in the required quality, within budget and with appropriate client treatment and responsiveness.

Responsibilities:

• Supports sales team through developing effective project delivery solutions/proposals including quotes.
• Completes project risk analysis and defines mitigation actions of the risks identified.                    
• Creates (prepares internal version) of project plans and schedules based on client-specific requirements. Applies appropriate contingencies in planning and resourcing.                
• Allocates required project resources (people, tools, hardware, software, partners etc.).
• Prepares and completes project specific education, coaching.                                                    
• Creates and controls project budgets, does cost tracking, issues Purchase Orders and Invoices, approves work reports.                                                            
• In line with project plans organizes, assigns, measures and monitors work of his/her project team members. Ensures team's compliance with standards, practices and policies.
• Ensures quality and timelines of team's deliveries, plus team's responsiveness and professional treatment of both external and internal clients.                                                                  
• Updates, prepares regular reports, and provides feedback to client, superior and peers about progress/forecast of project team's work, status of agreed KPIs (OTD, QD, works reports etc.), escalation of issues, support needed from management, others (Sales forecast, Work in Progress, vacation etc.)                                                                     
• Organizes and leads project/client/partner meetings and calls (e.g. kick-offs, weekly, ad-hoc issue-solving, post mortems), records and distributes meeting minutes and monitors delivery of agreed action items.                                                             
• Solves issues or disagreements (system or product), identifies causes and sets corrective/preventive action.                                                                       
• Maximizes utilization of his/her subordinates. Prepares alternative work for periods without projects - internal work on unit development, billable work for other teams and units.
• Ensures that specific knowledge is recorded and shared by his/her team across the company.
• Actively participates on Unit (corporate) management (meetings) - provides data, informs, proposes innovations, provides constructive feedback.                                                            
• Regularly follows industry news and trends. Improves his/her knowledge through active participation on trainings and self-trainings.                                                                     
• Regularly monitors clients' satisfaction with his/her team's results and takes improvement actions.
• Participates on creation and implementation of Unit's strategy - owns some of the strategic tasks.
• Prepares QBR Decks supported by other team members as needed. Prepares and drives post project learning sessions.                                                         

Requirements:

• Translation or Engineering degree or advanced studies (desired).
• Project Manager experience.
• Prior experience managing or coordinating a team on highly demanding environments.
• Advanced English.
• Advanced knowledge of Microsoft Excel and Cat Tools.
• Machine Translation knowledge is highly welcome.
• Client-facing skills.
• Self-organization.
• Problem-solving attitude (creative approach to problems).
• Effective communication.
• Leadership and Management.
• Focus on Business.
• Focus on Solution and Effectiveness.
• Openness to Change.                                                                                                                                                   

 

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determine nation to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch 

As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration. 

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.   

 Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.