Project Manager - After Sales (Rolling Stock) Gurgaon | Siemens Mobility | Full-time Together we make a difference! In this role with Siemens Mobility (SMO), you will report to the Head of Execution (Rolling Stock) and work closely with all disciplines within the Rolling Stock and the wider business to ensure high quality after sales activities in line with project management processes governed by PM@Siemens guidelines. Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services In Mobility, we help our customers meet the need for smart mobility solutions. We’re making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions! Change the future with us You will be responsible for project management (after sales) activities for Indian Railways & Metro Rolling Stock orders incl. EMU, MEMU, Trainsets, Metros, Locomotives etc. falling under Rolling Stock Business Unit. The responsibilities will include: o Managing a team responsible for providing technical support, commissioning, and after sales warranty support o Managing the fleet of locomotives / EMUs / Trainsets spread across India o Manage all technical and commercial issues post sales o Managing all field issues in a timely manner o Managing and planning timely availability of spares required for locomotives / EMU / Trainsets in field operations and under warranty o Work with a cross functional team involving procurement, propulsion factory, suppliers in India and abroad etc. o Managing supplies for timely resolution of warranty issues, spares availability etc. o Create spares pipeline to ensure warranty failures are addressed on timely manner o Enabling the team members to timely address field issues and closure with respective railway sheds o Responsible for adherence to EHS Policy and Guidelines at all customer locations o Ensuring that customer complaints are addressed in a timely manner o Ensuring pipeline of activities post delivery of rolling stock and propulsion components o Analysis of field complaints and co-ordination with propulsion and rolling stock engineering team for corrective action o Timely closure of all customer letters and joint notes o Support preparation of locomotive / EMU / Trainset bids Use your skills to move the world forward o You have minimum 15 years of experience in after sales profile in Railway domain o Proficient MS Excel skills. Well versed other MS Office products (Word, PP & Outlook) o Extensive experience of managing customers like Indian Railways o Strong written & oral communication and interpersonal skills o Highly skilled at building and maintaining effective and productive relationships with key stakeholders and suppliers Make your mark in our exciting world at Siemens This role is based in Gurgaon. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and inspiration and help us shape tomorrow. Find out more about mobility at: https://new.siemens.com/global/en/products/mobility.html and about Siemens careers at: www.siemens.com/careers Organization: Siemens Mobility Company: Siemens Limited Experience Level: Experienced Professional Job Type: Full-time