Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,000 colleagues and generates annual revenues of more than $700 million, in 172 countries. www.bentley.com

Bentley is seeking an organized and energetic Project Manager to join our Managed Application Services team. Utilizing our industry-leading ProjectWise software on Cloud-hosted infrastructure, we host many of the World’s largest infrastructure projects. With more than 3,400 servers and growing daily, this is a fast-paced and rapidly growing team.

Location:  This role is working remotely from a home office in Ontario province (must be in Eastern time zone).

Responsibilities

• As part of a global team, manage the successful implementation/transition of ProjectWise Systems to a cloud-hosted environment including:
  • Simultaneously, manage multiple short-term projects (3-6 months; user-facing) with the objective of migrating current on-premise ProjectWise users to a cloud-hosted environment
  • Support Professional Services with the deployment of ProjectWise in a cloud-hosted environment for multiple new ProjectWise projects
  • Act as liaison among Service Delivery Consultants, Cloud Architects, Project Managers and Account Managers to coordinate efforts toward successful project completion.
  • Coordinate, support and manage communications for Go-Live Migrations/Upgrades conducted after business hours (typically Friday evenings/Sat. mornings, one weekend per month)
  • Facilitate all necessary project meetings/discussions; complete all required documentation; initiate and monitor required project Help Tickets and update/maintain the Client Management Database (CMDB) as needed per project.
  • Communicate project status including resource requirements, project risks and issues and potential go-live dates to management team.
• Act as point of contact and resource for current ProjectWise cloud-hosted users including responding to cloud-hosted environment- related questions, requests for PW upgrades and/or inquiry into server or service request status.
• Actively participate in monitoring and processing service requests within the ProjectWise Cloud Operations queue.
• Consistently provide feedback and suggestions towards creating and/or improving Cloud Operations processes and procedures, including owning living documents and/or acting as subject matter expert (SME) for specific process or architecture/application components.
• Actively communicate known or learned server and/or architecture issues reported by users or noted within project life cycle.

Requirements

• Bachelor’s degree required
• Minimum 4 years Project Management experience
• Skilled at managing and writing project plans
• Direct experience engaging and communicating with external clients/users
• Strong diplomacy and conflict resolution skills
• Must possess advanced organizational skills to coordinate and manage multiple projects within fast-paced, growing cloud operations department.
• Flexibility for monthly off-hours conference calls and go-live migrations expected.
• Experience working as part of global team.
• Familiarity of ProjectWise architecture and applications, a plus.
• Knowledge of ITIL Practices, a plus
• Able to adapt to fast-changing processes, procedures, and product road-maps.

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Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.