Job Description:
1. Responsible for the operation management of the lobby and VIP areas at BFC project;
2. Standardize concierge staff in grooming, polite language and behavioral norms;
3. Conduct training to enhance the service awareness and work details of the concierge team;
4. Establish good tenant/customer relationships and improve service satisfaction; 5. Assist VIP guests with reception arrangements for major events;
6. Complete other tasks assigned by the supervisor;
Qualifications:
1. Expats, bachelor degree or above, major in Hotel Management or related field preferred; 2.Chinese spoken ,know about Chinese culture;
3. Working experiences in five-star hotels, high-end restaurants is preferred;
4. Having good professionalism and rich experiences in customer service and on-site operation;
5. Strong communicative and training skills;
Job Type: Full-time
Salary: 20,000.0元 to 40,000.0元 /month
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