Public Web Inbound Telesales with Dutch
LenovoBarcelona, espUpdate time: October 2,2019
Job Description
#### Position Description:
We are looking for a fantastic Dutch sales person to join our Lenovo Team in
Barcelona. Other languages is a big advantage.
As a Public Web Inside Sales Representative for Lenovo, you will sell Lenovo
products, services, and solutions to end user clients (Consumer and Small
Business) through inbound phone calls. You will be responsible for closing
inbound opportunities, selling the benefits of the full catalog of Lenovo
products and selling against the competition. You will champion the innovative
power of our products by driving sales with customers to achieve revenue and
profitability objectives.
You will configure, price, and quote sales solutions as well as provide,
proactive follow-up and product information via the telephone. You understand
Lenovo’s portfolio of award-winning products and will develop strategies to
help new and existing customers find and implement the best solutions. This
role will cover a national territory.
This is a full time sales opportunity in a professional work environment with
opportunities to advance. Representatives are paid a competitive base plus
commission opportunity.
#### Position Requirements:
Key Responsibilities:
o Close incoming sales opportunities to ensure that short term goals, objects
and quotas are met
o Assist customers with order placement, providing product information and
advice related to products and services that best suit the customers’ needs.
o Follow up on leads generated from the Customer Service Team or other
departments.
o Provide an excellent customer experience from the initial call to final sale
closure.
o Ability to identify opportunities to up and cross sell products as per
customers’ requirements.
o Complete call logs and reports where required.
o Ensure that products, services and solutions recommended to clients will
fulfill their needs.
o Offer a high level of service meeting our department key metrics for Sales,
Quality and Productivity. Ability to overachieve on daily & monthly targets.
o Liaise effectively with other internal departments and external businesses
in a professional manner as required.
o Recognize, document and escalate customer issues or trends following
appropriate communication and escalation channels where required.
o Maintains product knowledge by attending training workshops, and keeping up
to date on product material.
We are looking for a fantastic Dutch sales person to join our Lenovo Team in
Barcelona. Other languages is a big advantage.
As a Public Web Inside Sales Representative for Lenovo, you will sell Lenovo
products, services, and solutions to end user clients (Consumer and Small
Business) through inbound phone calls. You will be responsible for closing
inbound opportunities, selling the benefits of the full catalog of Lenovo
products and selling against the competition. You will champion the innovative
power of our products by driving sales with customers to achieve revenue and
profitability objectives.
You will configure, price, and quote sales solutions as well as provide,
proactive follow-up and product information via the telephone. You understand
Lenovo’s portfolio of award-winning products and will develop strategies to
help new and existing customers find and implement the best solutions. This
role will cover a national territory.
This is a full time sales opportunity in a professional work environment with
opportunities to advance. Representatives are paid a competitive base plus
commission opportunity.
#### Position Requirements:
Key Responsibilities:
o Close incoming sales opportunities to ensure that short term goals, objects
and quotas are met
o Assist customers with order placement, providing product information and
advice related to products and services that best suit the customers’ needs.
o Follow up on leads generated from the Customer Service Team or other
departments.
o Provide an excellent customer experience from the initial call to final sale
closure.
o Ability to identify opportunities to up and cross sell products as per
customers’ requirements.
o Complete call logs and reports where required.
o Ensure that products, services and solutions recommended to clients will
fulfill their needs.
o Offer a high level of service meeting our department key metrics for Sales,
Quality and Productivity. Ability to overachieve on daily & monthly targets.
o Liaise effectively with other internal departments and external businesses
in a professional manner as required.
o Recognize, document and escalate customer issues or trends following
appropriate communication and escalation channels where required.
o Maintains product knowledge by attending training workshops, and keeping up
to date on product material.
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