#### Position Description:


As a Public Web Inside Sales Representative for Lenovo, you will sell Lenovo
products, services, and solutions to end user clients (Consumer and Small
Business Customer) through inbound phone calls and chats.  You will be
responsible for closing opportunities, selling the benefits of the full
catalog of Lenovo products and selling against the competition. You will
champion the innovative power of our products by driving sales with customers
to achieve revenue and profitability objectives.

You will configure, price, and quote sales solutions as well as provide,
proactive follow-up and  product information via the telephone. You understand
Lenovo’s portfolio of award-winning products and will develop strategies to
help new and existing customers find and implement the best solutions.

Key Responsibilities:

\- Close incoming sales opportunities to ensure that short term goals, objects
and quotas are met
\- Assist customers with order placement, providing product information and
advice related to products and services that best suit the customers’ needs.
\- Follow up on leads generated from the Customer Service Team or other
departments.
\- Provide an excellent customer experience from the initial call to final
sale closure.
\- Ability to identify opportunities to up and cross sell products as per
customers’ requirements.
\- Complete call logs and reports where required.
\- Ensure that products, services and solutions recommended to clients will
fulfill their needs.
\- Offer a high level of service meeting our department key metrics for Sales,
Quality and Productivity. Ability to overachieve on daily & monthly targets.
Liaise effectively with other internal departments and external businesses in
a professional manner as required.
\- Recognize, document and escalate customer issues or trends following
appropriate communication and escalation channels where required.
\- Maintains product knowledge by attending training workshops, and keeping up
to date on product material.

#### Position Requirements:


\- At least a year of experience in a Telesales or similar role, preferably in
IT sector
\- Fluent in German, French and English
\- Excellent communication skills (spoken & written)
\- Entrepreneurial mind, highly persuasive and highly motivated to close sales

About Lenovo

Lenovo is a US$50 billion Fortune Global 500 company and a global technology
leader in driving Intelligent Transformation through smart devices and
infrastructure that create the best user experience. Lenovo manufactures one
of the world’s widest portfolio of connected products, including smartphones
(Motorola), tablets, PCs (ThinkPad, Yoga, Lenovo Legion) and workstations as
well as AR/VR devices and smart home/office solutions. Lenovo’s data center
solutions (ThinkSystem, ThinkAgile) are creating the capacity and computing
power for the connections that are changing business and society. Lenovo works
to inspire the difference in everyone and build a smarter future where
everyone thrives.

We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.