About RWS:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

 

About The Role:

We are looking for a new Publishing & Media Manager (QA), who would assure quality of deliveries coming from Publishing and Media services, consisting mostly of DTP, multimedia and E-learning projects. All of the above to meet satisfaction of internal clients. You would build know-how and plan QA resources, processes and tools to achieve their optimal utilization and seamless production.                                                                               

 

Responsibilities:

• Manage work of internal Publishing and Media QA team (around 40 team members based in Czech Republic, Argentina, India and China).
• Lead and inspire local QA Leads and their teams. Help them share vision, goals, experience and best practices.
• Support P&M coordinators and managers from production teams to ensure timeliness and quality of the QA team’s deliveries.                                                        
• Participate on annual budget creation, monitor team utilization and suggest appropriate actions to help achieve global financial objectives.                       
• Plan local’s team capacity, resource allocation and outsourcing to optimize utilization.
• Set performance goals, which are in alignment with the long-term goals.
• Design Publishing & Media’s QA processes, manage continuous process improvements and ensure quality control for all outputs.                                                          
• Maintain and develop knowledge in area of Quality Assurance with a stress on publishing and media services (mainly DTP, E-Learning and multimedia).                           
• Actively participate on customer meetings, visits and negotiations (on-site or off-site). 
• Contribute to proposals of production model to internal clients.                               
• Oversee personnel functions of the staff, including recruitment, training, supervision and evaluation of staff                                                                                                                                                                       

 

Requirements:

• Minimum of 3 years’ experience with team management – you will be managing international team of 40 people
• 3+ years experience in Quality Assurance (ideally in DTP or multimedia environment)                        
• Experience in localization industry is advantage, but not a must                                            
• Fluent English (C1) – we are an international company so English is our business language
• Advanced user knowledge of Microsoft Office applications.                                     
• Excellent communication and presentation skills, positive and can-do approach
• Ability to prioritize workload and motivate team                                                         
• Basic Analytical Skills - Forecasting, Budgeting and Metrics (experience in PowerBI is a plus)                                                                     

 

Perks of working with us:

• Opportunity to work in a leading localization company and surround yourself with senior colleagues with vast localization experience
• Multicultural and exciting work environment. You will be part of a global team, working with people from different cultures, discovering new cultural nuances every day
• A great team of people who are fair, open-minded, and friendly—and always ready to support you as much as possible
• Interesting challenges, trainings, and other internal opportunities to support your growth
• Fair compensation, bonuses, and a comprehensive benefits package (flexible working hours, 5 weeks of vacation, 2 sick days, occasional work from home, meal vouchers, cafeteria plan)

 

Life at RWS:

We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch 

As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration. 

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.   

Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.