Job Summary
Tired of working with old technology? Looking for an opportunity to change how quality, data and
content are managed? Veeva’s Vault Quality suite is the industry’s first and only cloud platform that
combines QMS, QualityDocs and Training to unify quality management, and deliver real-time visibility.
Veeva China is looking for Consultants who have deep quality expertise and a passion for helping
customers transform the way they manage their quality documents and process with our Quality suite of
applications solutions(Vault QualityDocs, Vault QMS, Vault Training, etc.).

As a key member of our Professional Services team, the Consultant will be at the forefront of our
mission and responsible for three main things:
1. Understanding our customers’ challenges and requirements needs, translating requirements
into solution design, and defining strategies for deploying our cloud-based solution for managing
clinical information and content.
2. Leading and mentoring talented project team members implementing and configuring the
designed solution.
3. Becoming a customer advocate, working closely with other Veeva teams (Product, Pre-sales,
Strategy) to ensure customer success today and in the future.
Opportunities are available in Shanghai, Beijing and Dalian for this role.

Responsibilities
Lead life sciences customers in the rapid configuration and implementation of applications to
support Document management and Quality Management needs in the form of the Vault Quality
suite (Vault QualityDocs, Vault QMS, Vault Training)
Define strategies and implementation programs for deploying the Vault Quality suite
Project management including resource planning, leading and motivating a cross-functional
team, and project tracking and forecasting
Represent R&D Professional Services across multiple engagements and workstreams (e.g.,
solution design and configuration, data migration, systems integration, etc.)
Ensure customer success from beginning to end of the engagement life cycle

Requirements：
Strong desire to learn new things!
At least Bachelor’s degree in Life Science, Computer Science, or related degree
4+ years of experience working with or for life sciences companies, with quality software
solutions in quality management, as a consultant, business or IT representative
Knowledge of Quality Management processes across pharmaceuticals, device and/or biotech
sectors, specifically as they relate to document and data collection
Excellent communication skills – written, verbal and formal presentation
Abilities and willingness to “roll up your sleeves” to design and deliver a project
Ability to work independently in a fast-moving environment
Ability to collaborate with diverse stakeholders and ensure delivery to a high degree of
satisfaction
Fluent English language proficiency

Nice to Have
Experience of QA (Quality Assurance) role in Pharma company, familiar with China GMP,
Deviation, Change, CAPA Management.
Experience of CSV validation role in Pharma company, and project management
Direct experience with Quality Management systems or Document Management systems, such
as Veeva Vault, TrackWise, OpenText, Documentum, SharePoint, Oracle, etc.
Customer service or consulting experience
Prior experience with CTMS, eTMF and eCTD software solutions
Prior knowledge of Clinical Trial process
SaaS/Cloud experience

上班地址：北京朝阳区新源南路1-3号平安国际金融中心A座20层2001