Möchten Sie für einen Global Player arbeiten, bei dem auf Ethik, Integration und Vielfalt und Mitarbeiter Wert gelegt wird? Unterstützen Sie uns bei der Bereitstellung energieeffizienter Lösungen, die einen positiven Einfluss auf die Umwelt haben. Wir setzen um, was wirklich zählt.* Mehr dazu unter: https://www.youtube.com/watch?v=baa_aiJ4L7E Eaton begegnet den Herausforderungen kürzerer Produktlebenszyklen und höherer Energiekosten mit einer umfangreichen Palette von Automatisierungs- und Steuerungsprodukten, um jene Maschinen am Laufen zu halten, die der weltweit anspruchsvolle Markt benötigt. Was Wir Von Ihnen Erwarten: • Entgegennahme von Reklamationen von Kunden und EATON Organisationseinheiten (z.B. Werke, Vertriebseinheiten national & international). Reklamationen können per Telefon, Fax, Post, E-Mail, CRM Software eingehen. • Analyse und Bewertung der mitgelieferten/beschafften Informationen / Unterlagen in Hinsicht auf Funktion und Reklamationsgrund. • Bewertung der Ergebnisse der Fehler- und Ursachenanalyse. Unterschtüzung der Dokumentation aller Analyse, Fehlerauswertungen und Maßnahmen in der Software Qualifications Anforderungen: • Studium der Elektrotechnik, staatl. geprüfte/r Elektrotechniker/in oder Elektromeister/in • Berufserfahrungen von mindestens 1 Jahr bis zu 3 Jahren erfordern Was wir Ihnen bieten: • Arbeiten von Zuhause (1-2 Tage/Woche) • Entwicklung und Perspektive (Talentförderprogramme, Mentorenprogramm, Eaton University) • Tarifvertragliche Bezahlung und eine ganze Reihe von Zusatz- und Sozialleistungen • Bonusprogramm für außertrifliche Mitarbeiter • Stelle stehen Recruiter: DariaMalecka@eaton.com #LI-DM1 What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Quality Region: Europe, Middle East, Africa Organization: ICPD Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: Yes, 10 % of the Time