As an intelligent power management company, Eaton is fully engaged in our digital transformation to improve our internal business processes and to reach and serve our customers better and provide them with new value. We are reshaping the way we think and work – leveraging digital tools and technologies to accelerate our transformation and instilling a digital mindset from the ground up. We are eager and open to new ways of thinking, and we need your creativity, innovative ideas and expertise. We believe that diversity of thought, cultures and backgrounds is what contributes to our success. If you want to help shape the digital future of Eaton, join our team and make a real impact. Eaton has an opening for a Quality Manager, Site and Contract. This position is located at our Montreal offices with the flexibility of a hybrid work schedule. Role Summary: The Quality Manager, Site and Contract Manufacturing will support the definition, execution, and deployment of the strategic Quality Plan for full realization through the Energy Automated Solutions (EAS) business. This position is responsible for achieving established short- and long-term objectives for quality metrics. In addition, this position is responsible for leveraging the tools and processes of the Eaton Quality Management System (EQMS) to achieve continuous improvement in efficiency and effectiveness of the Quality Management Systems as measured through Eaton’s prescribed metrics and standard assessment practices. The position drives the administration of product warranty programs and is accountable for driving functional performance results at the division level to improve Customer satisfaction and global competitiveness. The successful candidate will build organizational capability by mentoring and developing functional and leadership talent. As EAS is heavily integrated with a contract manufacturing strategy, the Quality Manager must provide direct leadership and strategy development for supplier qualification, systems, and performance characteristics to ensure product conformance and drive enhanced Customer satisfaction. Responsibilities: Responsible to lead EAS on developing, maintaining, and improving the quality system which includes leading efforts to maintain ISO 9001 certifications. Serves as an escalation point for Customer and supplier’s quality requirements or issues. Responsible for working closely with sourcing teams in the development of common goals, and strategies between Product Development and Sourcing (Spend, Cost targets, PPM, OTP) to meet business strategy needs. Leverage commercial influence through interface and influencing of global procurement organization when dealing with quality issues and conversely leverages quality and delivery information dealing with commercial issues. Responsible for providing common and standard approaches for supplier performance, including: Sourcing criteria support Quality requirements: APQP, PPAP, Discrepant Materials Report (DMR), Cost Recovery Focused priority level support for major operational quality issues Drive quality and warranty performance improvement Work closely with sourcing teams in the development of common goals, and strategies between Supplier Quality and Sourcing (Spend, Cost targets, PPM, OTP) Develop real-time product reliability monitoring utilizing automated solutions Participate in Quality and Supplier forums as representative for EAS Ability and willingness to travel within North America up to 10% Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) Be a key member of a world-class service organization that recently celebrated 12 consecutive years of growth. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Minimum Qualifications: Bachelor’s Degree from an accredited institution Minimum of eight (8) years of Quality experience in a manufacturing environment, with three (3) years of leadership Minimum of five (5) years’ experience working with supply chain contracts and agreements including terms, timing, and language Experience with Electronic Manufacturing Services contract manufacturing business Expertise at leading, improving, and maintaining quality system (ISO 9001 certification) Ability to communicate in English and French Must be able to work in Canada without Corporate sponsorship now and in the future No relocation benefit is being offered for this position. Only candidates within a 80-km radius of Montreal, Canada will be considered. Ability and willingness to travel within North America up to 10% Preferred Qualifications: Master’s Degree from an accredited institution Experience with working with Software and Electronic development teams Proven ability to develop complex business unit and major company purchasing contracts Agile development experience Six Sigma Black Belt certification Experience with leading and influencing multiple remote workers and locations We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton has in place accessibility policies for accommodating employees with disabilities. If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs. Accessibility information may be found at: https://www.eaton.com/ca/en-gb/company/policies-and-statements/accessibility.html What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Manufacturing & Operations Region: North America – Canada Organization: EPG EAS Electrical Automation Solutions Job Level: Manager Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: Yes, 10 % of the Time