Join Eaton and help us provide energy-efficient solutions that have a real impact on the environment. We make what matters work. Find out more on https://www.youtube.com/watch?v=baa_aiJ4L7E Do you want to work for a global player, where we care about ethics, inclusion and diversity and our people? The primary function is to provide pre-sales support and draft quotations for internal and external customers and/or the sales organization by acting as a primary point of contact on several channels: telephone, e-mail, web ticket, and chat for Swiss CSO EATON Electrical division. The main activities to be covered are related to management of the customers in multiple aspects, providing a complete and professional support for technical inquiries, tendering and quotations follow-up mainly for Medium Voltage components as well as EATON Electrical portfolio. Responsible for interfacing with local sales colleagues, area managers, end customers, partners such panel builders, wholesalers and distributors, designers and/or sales or service representative when necessary to handle a variety of pre-sales or post-sales technical support functions. Supporting the local sales functions and external customers in areas such as technical assistance, product or assortment specific questions, technical guidance, warranty, documentation, compliance with standard, comparison with competitors portfolio and product availability. Qualifications Your main duties: Manage technical inquires such configuration-to order and engineering-to-order solutions including product from EATON Power Distribution divisions (low and medium voltage systems). Draft technical quotes with a suggested net selling price based on electrical diagrams, lists of material, tender documents, technical data, product lists from competitor’s catalogues. Manage cross references and provide technical support in choosing the components among the EATON product portfolio and competitors. Assist internal and external customers with product selection and application assistance via email and phone. Design and calculation and draft of technical solutions and quotations (BidManager, Configurator and other engineering tools). Provide support in testing and development for engineering software’s and tools for design and quotations. Own and drive the technical knowledge and expertise for specific product families and help in knowledge sharing sessions for new joiners and colleagues in the BSC. Required: BSc in Engineering or equivalent Technical Degree. (Electrical is an advantage) Proven experience in technical support or technical quotations for electrical products. Experience in quoting MV and transformers is an advantage. Good understanding of low electrical voltage and medium voltage circuit protections devices and related applications. Capability to understand and draft electrical one-line diagrams.Experience with usage of electrical design software, SAP, CAD (ELCAD, EPLAN); CRM, Microsoft Office, BidManager is an advantage. Analytical mindset, team working, sense of cooperation and ability to manage prioritization and customer oriented. English fluent and German B1 What Eaton offers: Competitive compensation and benefits package Excellent working environment – safety and ethic are important for us Culture & Values – We are more than the products we invent and produce – the way we do business is just as important. At Eaton, our values and culture define who we are – both individually and as an organization – and direct our activities every day Learning & Development - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Sales Region: Europe, Middle East, Africa Organization: ES EMEA Sales and Marketing Customer Experience Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: No