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Job Description

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

Live

What you will do

Let’s do this. Let’s change the world.

Amgen’s Quality Operations organization serves as a trusted partner to R&D with the responsibility to provide a risk-based Quality Management System (QMS) that is understood and compliant while enabling speed to market and continuous improvement. As a key member of this team, the Senior Manager, Exception Management for Quality, Compliance and Audit will strengthen and advance Amgen’s R&D QMS, establish strategy for and lead exception management and own the R&D CAPA System (RDCS) and processes. Promoting a culture of proactive process improvement and change, the Senior Manager will:

• Function as the Business Process Owner to provide vision, leadership and strategy for QMS and CAPA systems, processes and exception management.

• Manage and monitor effectiveness of the R&D CAPA System (RDCS) and work with collaborators to ensure aligned approach to CAPA management and associated regulations.

• Lead RDCS evolution strategy and advance system integration activities.

• Define strategies and implement processes and tools for mergers and acquisitions, consistent exception data, trend reporting and root cause analyses.

• Partner with key team members to ensure aligned approach to CAPA management, provide SME leadership and advice for investigations and root-cause analyses.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is an employee with these qualifications.

Basic Qualifications

Doctorate degree and 2 years of compliance/quality related experience

OR

Master’s degree and 6 years of compliance/quality related experience

OR

Bachelor’s degree and 8 years of compliance/quality related experience

OR

Associate’s degree and 10 years of compliance/quality related experience

OR

High school diploma / GED and 12 years of compliance/quality related experience

Preferred Qualifications

• Advanced degree, such as an MBA or related field

• 10+ years in Compliance, Quality and/or other relevant areas in the pharmaceutical/ biotech industry

• 8+ people leadership and management experience

• Expert knowledge of global regulations impacting R&D activities

• Experience with Quality Management System oversight and CAPA management

• Excellent communication, presentation and project management skills

• Expertise in root cause, impact and risk analyses

• Strong background in process management

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

• Vast opportunities to learn and move up and across our global organization

• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now

for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

careers.amgen.com