We are an international dental clinic looking for a Receptionist in Gubei clinic with excellent English and outgoing personality. You must be organized, responsible, proficient with computers and be able to multi-task.
You will need to perform a variety of reception, secretarial, insurance, and data entry duties for patients and strives to provide patients a stress-free, comfortable, warm and friendly environment. You will have to answer telephones, schedule appointments, handle patient finance, maintain patient records, and coordinate patient flow.

DUTIES:
Greet patients on the telephone and in person
Hand off patient to the nurses/doctors in a caring manner
Respond to patient questions, concerns & complains about dental/ortho treatment in person and via email
Schedule and confirm patient appointments and recalls
Build value for the practice & the doctors & for the appointment
Maintain an on-time schedule with little or no cancellations
Set up new patient charts
Review charges with patient and collect payments effectively
Input patient data and charges into computer
End of day / End of month balancing
Fill out insurance claims for patients
Follow through on overdue patient accounts
Assist in controlling inventory of front desk supplies (eg, business cards, brochures, consent forms, etc)

COMPETENCIES

Ability to maintain outgoing, friendly attitude with patients and staff even under pressure
Demonstrates strong common sense and personal initiative
Ability to follow up on tasks with little or no supervision needed
Ability to speak, understand, and write fluent English
Ability to learn basic knowledge in dental treatments & process
Knowledge of correct grammar, spelling, and punctuation
Knowledge of organizational filing procedures and systems
Ability to write legibility and work with numbers
Ability to work unsupervised