Reception Manager

As a Reception Manager, you will ensure the respect of quality standards and participate to the profitability of the hotel. You will have to develop our service and manage your team in order to improve our quality.

What is in it for you:

· Employee benefit card offering discounted rates at Accor worldwide

· Sympass card offering discounted rates at our partners

· Events for the employees (Staff Party, Teambuilding, etc.)

· Free parking

· Learning programs through our Academies 

· Opportunity to develop your talent and grow within your property and across the world 

· Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

· Ensure the delivery of the best welcome to the customers through a quality service in order to increase the average rate for the hotel

· Maximize the sale rooms

· Apply and ensure the application of the pricing policy 

· Participate to client experiences

· Ensure the well-being of the department : schedule, motivation, etc.

· Deal with the forecast and the budget. Be capable of analyzing the results and take actions if necessary

Your experience and skills include:

· Service focused personality is essential; experience is an asset

· Prior experience working in a busy property

· Team spirit, attention to detail and manager competencies

· Fluent English and experience working with Fols / Resaweb

Your team and working environment:

Novotel Cambridge North l is a brand new four star hotel with 217 rooms. All the teams work every day to ensure quality service based on human relationships and personalized offers.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.

To join our Group, please visit https://careers.accor.com/

You need to already have the right to work in the UK to be consider for this role.