Reception
Swissôtel FoshanFoshanUpdate time: June 12,2019
Job Description
Reception
Primary Location
: China-Foshan-Swissôtel FoshanEmployee Status
: Regular“a passion for perfection”
Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.
Soaring to the height of 208 meters, Swissôtel Foshan is not only the tallest building but also a prominent landmark in Foshan. It is conveniently located in the city centre within minutes from the Guangzhou-Foshan Subway station. All 232 guest rooms and suites from the 38th to 49th floor of the tower are equipped with an intimate atmosphere and attentive service.
The Front Office at Swissôtel Foshan is managed by a professional, friendly and dedicated team of Leaders. To strengthen our team, we are looking for:
Front Office Receptionist
The main responsibilities and tasks of this position are as listed below, but not limited to these:
• The Front Office Receptionist focuses on customer service and builds partnerships with other departments to ensure that guests’ needs are attended to promptly. .
• To organise and manage the Reception Counter with tact and diplomacy .
• To ensure all operations at the Reception Counter run smoothly .
• To consult and inform departments concerned regarding complaints and follow up with the required action .
• To improve on guest service standards by ensuring that guests are given prompt and efficient services at all times ;
• To ensure guest information is kept strictly confidential and to be used by authorised personnel only .
• To perform any other duties as required by the Front Office Management ;
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