Receptionist
KerryShanghaiUpdate time: August 29,2019
Job Description
上海市

About Kerry

A career with Kerry Taste & Nutrition offers you an opportunity to shape how people across the globe view food and beverage while providing you opportunities to explore and grow as your interests do. With our commitment to a sustainable future, a career with Kerry is something you can feel good about.

About the role

The Receptionist is a customer-oriented, polished and organized individual who will maintain high standards of service and hospitality. He/she will be responsible for handling front office reception, receiving customers and visitors, managing internal and external calls and provide administration support for facilities related tasks and services.

Key responsibilities

  • Ensure visitors and customers are welcomed properly and signed in/out
  • Manage incoming calls and all queries are dealt with in a timely and efficient manner
  • Screen and route calls to correct parties
  • Retrieve and distribute mail from mailbox
  • Sort, record and distribute registered & internal mails received from courier
  • Set up meeting rooms for customer and client meetings/events
  • Assist in booking conference rooms
  • Keep reception lobby clean and presentable at all times
  • Issue, retrieve and track visitor/temp access cards
  • Arrange taxi for visitors and overseas employees when needed
  • Work with building management and cleaning vendor for upkeep of site (e.g. toilet cleanliness, replenish pantry supplies/toiletries, etc.)
  • Report any maintenance and security issues immediately to Facilities Coordinator/Manager
  • Process season parking requests and regularly update in the system
  • Create facilities related purchase orders and GRN invoices for payment
  • Inventory and ordering of pantry and stationery consumables
  • Responsible for key management – issuing keys and keeping accurate records
  • Maintain and update user requests and facility breakdowns record
  • Maintain proper record and files
  • Perform other duties as assigned

Qualifications and skills

Qualifications, Skills and Experience:


  • Minimum Diploma level
  • At least 3 years of relevant front office experience in a corporate or hotel environment
  • Excellent verbal and written communication skills as the candidate would need to interact with senior level executives
  • Proficient in Microsoft Office (Outlook, Excel, Word)
  • Experience in using SAP is preferred

Competencies Required:


  • Excellent communication and presentation skills – must be able to represent the company in a professional and positive way
  • Good organisation and time management skills
  • Team player
  • Able to work independently and proactively with a customer service orientation
  • Completes assigned tasks accurately and on time
  • Willing to work after hours when necessary

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